Mercedes-Benz of Little Rock

Service was good just wish they had the fact we had an extended warranty in the system so it could have been credited before we had to ask for it to be cover was good just wish they had the fact we had an extended warranty in the system so it could have been credited before we had to ask for it to be covered More

Window issue with car The service center resolved the issue I had with my driver side window that would not let up. I received a loaner vehicle during the time my vehicle The service center resolved the issue I had with my driver side window that would not let up. I received a loaner vehicle during the time my vehicle was not available and I appreciated having a vehicle to run errands and go to work. My service agent, Josh, was very pleasant and accommodating. More

30,000 miles Great customer service Friendly and knowledgeable Alan meets me and is prepared Calls to keep me updated Discusses pricing with me Checks me Great customer service Friendly and knowledgeable Alan meets me and is prepared Calls to keep me updated Discusses pricing with me Checks me out and gets me on my way in s timely Manner More

Experience In the beginning last year, service was poor at best. But those personnel are no longer employed. Stephen needs a raise!! Awesome crew Awesome vehi In the beginning last year, service was poor at best. But those personnel are no longer employed. Stephen needs a raise!! Awesome crew Awesome vehicle More

Fog light & license plate light replacement Advisor was nice & professional lights were replaced the staff was friendly my vehicle lights were replaced without any issues afterwards a little pri Advisor was nice & professional lights were replaced the staff was friendly my vehicle lights were replaced without any issues afterwards a little pricey but they got the job done &I am a satisfied customer More

Sales, service and a smile are all great Pleased with the product and the sales and service staff. Our 5th MB purchase! Nice facility! Easy shopping! Very reliable service dept! Only pla Pleased with the product and the sales and service staff. Our 5th MB purchase! Nice facility! Easy shopping! Very reliable service dept! Only place to shop! More

My Mercedes service Great service each time that I come in for the scheduled service. All areas are checked and corrective action is taken to keep my car in top condition Great service each time that I come in for the scheduled service. All areas are checked and corrective action is taken to keep my car in top condition More

A service for my 2018 c clasd I have a long history with Mercedes-Benz, and this by far has been the best vehicle I have owned and the best service I have received. My last C class I have a long history with Mercedes-Benz, and this by far has been the best vehicle I have owned and the best service I have received. My last C class, a 2015 model, was returned on a buy back due to numerous malfunctions. Jeff, the service manager, really took control of my claim and went above and beyond to help me. My new 2018 C class has been absolutely perfect. This is my 7th new Mercedes and feel there is no other vehicle that matches the performance, engineering and curb appeal of your product. My recent A service was flawless. I was greeted by friendly, sincere service members. From the time I checked in, received my loaner vehicle and checked out, everything was perfect. Jeff, the service manager, was one of the first employees to say hello to me by name. Alan, my service rep from previous years, also went out of his way to say hello. Please don’t think I need to have red carpet rolled out for my appearance but your guys went out of their way to make my experience one to remember. My loaner vehicle was clean, full of gas and the service was completed in less than 4 hours. In years past, I have had to drive off in filthy vehicles with my first stop being the gas station because the vehicle was on empty. I sure like the new direction you and your staff are headed. More

Great Customer Service The people that worked with me went out of their way to assist me in choosing a new car when I was very upset that I had to get a new car due to an ac The people that worked with me went out of their way to assist me in choosing a new car when I was very upset that I had to get a new car due to an accident . More

Great experience Everyone was very accommodating and knowledgeable which helped me make the best choice of vehicle for me. I love my new Mercedes Benz GLE. Happy to be Everyone was very accommodating and knowledgeable which helped me make the best choice of vehicle for me. I love my new Mercedes Benz GLE. Happy to be back in the Mercedes family!!! More