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Mercedes-Benz of Little Rock
Little Rock, AR
1,031 Reviews
Mercedes-Benz of Little Rock has been the Flagship of the Riverside Motors Group since 1971. We are locally owned which allows us to provide an experience where our customers become family and we have the opportunity to serve them for generations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 1,031 reviews
August 18, 2018
Service I felt the service at little rock Mercedes Benz was out standing and services manager understood their jobs backwards and forwards and time in whi I felt the service at little rock Mercedes Benz was out standing and services manager understood their jobs backwards and forwards and time in which service was done reasonable last but not least the price was right More
by HERBIE48
Verified CustomerEmployees Worked With
Kym Phillips
August 18, 2018
Awesome Total class From the beginning to the final sale- everyone was kind - courteous and service minded- I was a little cold sitting in the showroom so th Total class From the beginning to the final sale- everyone was kind - courteous and service minded- I was a little cold sitting in the showroom so the guy came outside to accommodate me More
by MBAILEY7
Employees Worked With
Francesco Havas, David Wheeler, Carey Gavito
August 17, 2018
Drive in service vs calling ahead Calling in to schedule service was a waste of my time. I called numerous times and left my # for a call back to schedule service, with Kim (my service Calling in to schedule service was a waste of my time. I called numerous times and left my # for a call back to schedule service, with Kim (my service rep). No One ever called me back!!! So I decided to drive in when I was in Little Rock to see about dropping my car off and getting a courtesy car til I would be back in town to pick up my car, couple days max. Josh was there to help with a pleasant smile. Plus he got me in a courtesy car for a couple of days!! Which was really helpful! Thank you Josh! More
by ljack623
Employees Worked With
Josh Winegar
August 17, 2018
Dissatisfied Mercedes Benz. Of Little Rock kept my 2016 C300 4matic for four weeks and failed to satisfactorily complete a repair on the grinding/ rubbing sound in Mercedes Benz. Of Little Rock kept my 2016 C300 4matic for four weeks and failed to satisfactorily complete a repair on the grinding/ rubbing sound in the steering column as it automatically adjusts upon start up. The service advisor was very courteous and professional and a courtesy vehicle was provided. I am disappointed that the repair wasn’t completed in a timely and satisfactory manner. More
by tereseoliver7
Employees Worked With
Stephen Robinson
August 16, 2018
Above expectations Josh was knowledgeable and courteous. Loaner car was ready wen I got there and my SUB was ready before expected date. Hassle free. Understanding about Josh was knowledgeable and courteous. Loaner car was ready wen I got there and my SUB was ready before expected date. Hassle free. Understanding about my concerns and took care of above my expectations. You bet I’ll there to lease my 3rd Mercedes from you as soon as the current least is up. More
by merchant3663@gmail.com
Employees Worked With
Josh Winegar - SERVICE
August 16, 2018
Excellent The entire staff was very helpful in getting me back on the road quickly. Steven went above and beyond! They got me in and out in less than two hours. The entire staff was very helpful in getting me back on the road quickly. Steven went above and beyond! They got me in and out in less than two hours. More
by BIMMBANKEN
Employees Worked With
Steven
August 15, 2018
Fran was awesome! From start to finish, Fran was a pleasure to work with! His knowledge of the cars made my purchase that much easier. This is not my first car to buy f From start to finish, Fran was a pleasure to work with! His knowledge of the cars made my purchase that much easier. This is not my first car to buy from him as he sold me C class in the past. I worked with him again because of the communication he kept with me throughout the past few years. I definitely recommend this guy! More
by Sbclark01
Employees Worked With
Francesco Havas
August 14, 2018
My Mercedes Matt greeted my family and showed us vehicles on floor. He new every little detail on the style car I wanted. Only problem was that they didn’t have t Matt greeted my family and showed us vehicles on floor. He new every little detail on the style car I wanted. Only problem was that they didn’t have the one I wanted, but that didn’t stop them Steve came on board to help Matt and we explained what car I wanted and that we had found it online out of state. With in a short period of time the car was going to be delivered to Little Rock dealership at the right price. This was on Thursday and I was driving it home by noon on Saturday. More
by cash
Employees Worked With
Matt Martindill, Steve Roscoe, Carey Gavito
August 11, 2018
It was good They had a car I liked at a decent price. Staff was friendly and helpful. I would be happy to shop there in the future. They had a car I liked at a decent price. Staff was friendly and helpful. I would be happy to shop there in the future. More
by bakimble
Employees Worked With
Matt Martindill
August 11, 2018
I am very impressed ❤️ I was very impressed with my visit to the Dealship. Stephen Robinson was most helpful and very personalble. My wife and I return to have our Mercedes I was very impressed with my visit to the Dealship. Stephen Robinson was most helpful and very personalble. My wife and I return to have our Mercedes serviced. More
by BARBARA.WHITE36
Employees Worked With
Stephen Robinson
