Mercedes-Benz of Little Rock

Purchased a GLC program car for my wife. Everything about the experience at Mercedes of Little Rock was positive from the time we arrived until we left the dealership program car for my wife. Everything about the experience at Mercedes of Little Rock was positive from the time we arrived until we left the dealership. Patti Railey did an excellent job and made the entire buying experience a pleasure. More

Very pleased Please with service, professional and Pleasant staff! Had recall for brake service which was performed it did take a little while but I was pleased as Please with service, professional and Pleasant staff! Had recall for brake service which was performed it did take a little while but I was pleased as far as I can tell... More

Awesome guys! Went over and beyond to get the car that I wanted at the price I could afford! These guys were awesome! Couldn’t ask for more Went over and beyond to get the car that I wanted at the price I could afford! These guys were awesome! Couldn’t ask for more More

Wonderful staff and an amazing experience Patti and the team at Mercedes-Benz of Little Rock were amazing! It was my first experience buying a vehicle and they made it so easy. I would recomme Patti and the team at Mercedes-Benz of Little Rock were amazing! It was my first experience buying a vehicle and they made it so easy. I would recommend them over and over again! More

Excellent service Great customer service. Stephen took great care of me helped me out with my questions and concerns and even provided a shuttle for me. He didn’t just Great customer service. Stephen took great care of me helped me out with my questions and concerns and even provided a shuttle for me. He didn’t just give me an answer to my question he got on the phone and made sure that the answer he was giving me was correct. More

Service was completed on time Service Advisor said the car should be ready by noon and at 12:10 he called to say it was ready to go. Everything requested was done, car was washed a Service Advisor said the car should be ready by noon and at 12:10 he called to say it was ready to go. Everything requested was done, car was washed and looked great. More

GLS450 The headlights on the GLS450 is by far substandard to any in its comparison. Driving the car in wet conditions is completely unacceptable when it com The headlights on the GLS450 is by far substandard to any in its comparison. Driving the car in wet conditions is completely unacceptable when it come to headlights. Ours has been in the shop multiple times with complaints about the dim headlights and MB says nothing but it compares to the other models in comparison. ‘We understand it doesn’t put out enough light, and many other complaints on this model but it meets the government standards, therefore nothing we will do.” Bottom line, I purchased a $90k vehicle and I’m stuck with something my wife hates to drive at night and it’s worth by far less than sticker price. This is my third and my last MB that I’ll ever own. We just picked it up from the shop again today without any improvements or plans to make improvements. More

Shorter wait time. Perfection Everyone person was super friendly. My car was cleaned after service and it wasn’t really dirty. I love my car and I would never buy another brand Everyone person was super friendly. My car was cleaned after service and it wasn’t really dirty. I love my car and I would never buy another brand More

10,000 mile check up went well. My remote key had not worked and they put a battery in for me. They greeted me and were very polite and professional. Great experience. went well. My remote key had not worked and they put a battery in for me. They greeted me and were very polite and professional. Great experience. They changed the oil and serviced the car for 10,000 miles. Did not have to wait excessive time. More

Needing 4 wheel alignment I enjoy the service dept. Kim and Cory were very helpful. I would recommend them. I called that morning and Kim got me worked in right away. Cory got I enjoy the service dept. Kim and Cory were very helpful. I would recommend them. I called that morning and Kim got me worked in right away. Cory got me back to work within 25 mins. More