Mercedes-Benz of Little Rock

Customer Service It’s always a nice friendly evironment and great customer service provided by the staff when I visit. The staff always listens to my concerns and work It’s always a nice friendly evironment and great customer service provided by the staff when I visit. The staff always listens to my concerns and works diligently to resolve the matter. More

Excellent service I’m very happy with the service I received. Kym kept me informed of what was going on with my vehicle. I was provided with a courtesy car which was c I’m very happy with the service I received. Kym kept me informed of what was going on with my vehicle. I was provided with a courtesy car which was convenient. More

Unbelievable customer service and care. The salespeople and the service people know you personally and always make you feel like they are happy to see. All personnel are very amiable. And t The salespeople and the service people know you personally and always make you feel like they are happy to see. All personnel are very amiable. And the physical plant is very attractive. More

Awesome I spoke with Kym to make the appointment. She let me know what to expect along with the cost and had a very pleasant personality. When I dropped off I spoke with Kym to make the appointment. She let me know what to expect along with the cost and had a very pleasant personality. When I dropped off the car it was as I expected and more. They under promised and over delivered. This was my first time meeting Kym. Paul and BJ are always great. More

Clean me please Make sure to wash and clean up oily smudge prrint before you return it to the owner. Full hand print on hood was not good. Make sure to wash and clean up oily smudge prrint before you return it to the owner. Full hand print on hood was not good. More

R107 Timing Clean and modern facilities with a courteous and professional staff. They could not resolve my problem (fuel/air mixture and timing) for lack of a Lam Clean and modern facilities with a courteous and professional staff. They could not resolve my problem (fuel/air mixture and timing) for lack of a Lambda Guage. More

customer centric My experience With Mercedes of Little Rock service has always been positive. Several situations where I had an immediate issue and they always fit me My experience With Mercedes of Little Rock service has always been positive. Several situations where I had an immediate issue and they always fit me in More

Review Stephen was my service provider and he was absolutely incredibly amazing. I had bad experience previously with this location, but because of him, I wi Stephen was my service provider and he was absolutely incredibly amazing. I had bad experience previously with this location, but because of him, I will gladly get my car serviced there again More

Wonderful car purchasing experience Patti was my sales lady and was incredible! So knowledgeable and made it a blast purchasing my 4th Mercedes! Steve was great at helping with financing Patti was my sales lady and was incredible! So knowledgeable and made it a blast purchasing my 4th Mercedes! Steve was great at helping with financing. Great experience! Great employees! More

Great service as always!! I went in for a Service A on my 2015 GL450. A courtesy car was provided. The car was nice and clean. The staff is always super friendly. The work I went in for a Service A on my 2015 GL450. A courtesy car was provided. The car was nice and clean. The staff is always super friendly. The work on my car was completed in a timely manner and as always they cleaned it up before they gave it back to me!! More