Mercedes-Benz of Little Rock

Great experience and very helpful. From start to finish, every person that I dealt with there was helpful. More importantly, they were polite and answered every question I had. Everyon From start to finish, every person that I dealt with there was helpful. More importantly, they were polite and answered every question I had. Everyone was also extremely knowledgeable making my decision an easy one. More

Amazing service from start to finish My visit to Mercedes-Benz of Little Rock started with a little apprehension. I knew I liked the way the cars looked, but thought everyone at the deale My visit to Mercedes-Benz of Little Rock started with a little apprehension. I knew I liked the way the cars looked, but thought everyone at the dealership would be snooty. I was so wrong! Barrett McAlister helped me pick out the SUV that best suited my needs and answered all of my questions and concerns and helped me get a good value for my trade. He has even been around afterwards to help me when I couldn't remember how all the features worked. Go to Mercedes-Benz of Little Rock and see Barrett; you won't be disappointed with either one! More

Best car buying experience! Francesco is extremely knowledgeable of the Mercedes brand. He explained all of the features of my new car, as well as all of the safety benefits of d Francesco is extremely knowledgeable of the Mercedes brand. He explained all of the features of my new car, as well as all of the safety benefits of driving a Mercedes. My experience with Francesco, Kevin, and Carey made the entire process extremely smooth. Definitely the easiest car buying experience I've ever had. And I love my new car! More

True Salesmanship Still Exists and It's Name is Barrett Barrett sold me my car and has been a solid presence at this Dealership ever since....when service has been lacking in other areas he has stepped up t Barrett sold me my car and has been a solid presence at this Dealership ever since....when service has been lacking in other areas he has stepped up to the plate and taken control and the issues have always been resolved in a quick and effortless (on my part) timely manner. What an asset this Man is to Mercedes and to this dealership. More

Jerrold Rocks He's amazing to work with. He is always friendly and willing to go the extra mile for his customers. Go see him today! You won't be dissapointed. He's amazing to work with. He is always friendly and willing to go the extra mile for his customers. Go see him today! You won't be dissapointed. More

Embrace the experience. Francesco afforded me an excellent experience, we now belong to their expansive family! He wants to make sure we are highly satisfied. Absolutely we Francesco afforded me an excellent experience, we now belong to their expansive family! He wants to make sure we are highly satisfied. Absolutely we are.... More

First time buyer We were so impressed with Mercedes-Benz of Little Rock, AR!!! The entire staff was very friendly, easy to work with, and helpful. A special thanks to We were so impressed with Mercedes-Benz of Little Rock, AR!!! The entire staff was very friendly, easy to work with, and helpful. A special thanks to Mr. Barrett McAlister for being very informative and patient. His knowledge of Mercedes-Benz automobiles was impressive! He took the time to get to know our personal needs that led to a perfect match of vehicle for our family. If you're considering a new car I encourage you to check out Mercedes-Benz of Little Rock!! More

They broke my car and refuse to fix it! I had the dealership service my gl550, because where else would you trust to take care of your Mercedes? After a month, I finally got my car back, and I had the dealership service my gl550, because where else would you trust to take care of your Mercedes? After a month, I finally got my car back, and the wheel fell off on the freeway!! They forgot to tighten the lug nuts! They ruined my brand new custom wheels, not to mention nearly killing me and my husband and the other things that they broke and lost (the drivers side mirror, the steering column, my floor mats) . They did replace the wheels with something they determined were "close enough", but I thought they were hideous. So, they had the new wheels painted. The paint is peeling and blistering now, 3 months later. And, they had promised that if anything went wrong with that wheel for the next year, they would take care of it. They LIED! Shortly after leaving the dealership the second time, the strut on that wheel went bad and they refuse to fix it. If you take your car there, you can expect it to take at least a month to fix, they WILL break something else, and never, ever deal with Kym. She is scatter brained and doesn't know anything about your car. More