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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
711 Reviews

711 Reviews of Mercedes-Benz of Little Rock - Service Center

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April 30, 2025

I’ve been a customer for 12 years and I’ve been extremely pleased and I always get my car here of the Mercedes of Little Rock Arkansas.. More

by SSBeight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kym Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2025

Service Representative, Michael Imboden, was professional and kept me informed on status of vehicle, as well as making sure I was comfortable during my weight. More

by OBU54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Imboden
April 25, 2025

I went as walk in still I got the loaner and quick easy transition on my tire replacement. More

by jaimins22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kal or Cal
April 23, 2025

Fantastic team! Quick response through text message and friendly faces, I appreciate them taking care of me! More

by nataleenuckols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Great customer service! !Damon Helton explained the service details in a friendly and professional manner. Facility was very clean and the waiting area was very comfortable. More

by Rlhllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
April 17, 2025

Customer service is tremendously improved. They genuinely connect with the customer concerns and needs. I am Impress! Great improvement. More

by Ems
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua or Michael
April 15, 2025

The dealership was able to replace our tire in a timely manner. We’ll share our experience with the Ozark Section of the MBCA. More

by number9fssnoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, the service advisor who took care of the issue.
April 09, 2025

This dealership is a great place to purchase a vehicle as well as have the new car serviced. (I experienced a flat after I had the car a couple of days.) Very good attention to the customer! More

by ReRe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddie, Brent, Mel and Caleb.
April 04, 2025

Every thing was on time and as near asi can tell it was very professional More

by Nathanielt967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle and Jason don’t forget technician
April 02, 2025

Outstanding service, and all associates were very helpful. By far the best service at any dealership I’ve ever attended. More

by rickey7.rc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Roscoe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Isom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carey Gavito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Blair
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kym Phillips
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Danner
4.0
This rating includes all reviews, with more weight given to recent reviews.
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