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Mercedes-Benz of Little Rock - Service Center
Little Rock, AR
736 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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736 Reviews of Mercedes-Benz of Little Rock - Service Center
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June 02, 2025
Great customer support and service. Would definitely recommend mercedes-Benz to my family and friends.. Would definitely recommend mercedes-Benz to my family and friends.. More
by TRYCE0526
Verified CustomerEmployees Worked With
June 02, 2025
Damon is professional, courteous, and friendly. He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questio He is an excellent service provider. Other members of the team I truly appreciate are Ricky Pettus who was extremely helpful to me on several questions I had about replacement parts for my vehicle, and Ricky always greets me with warmth and professionalism! My absolute person though is Allen Blair. He was my service advisor for years and though he has moved to another level, he still greets me, and makes sure my service needs are met. This is a great team and they all treat me as a valued and appreciated client of Mercedes Benz! More
by SONYAN.SCRUGGS
June 01, 2025
I understand that my air conditioning problem is intermittent. However I felt like my service manger treated me like I was an idiot. My AC will every once in a while will blow heater air out the AC intermittent. However I felt like my service manger treated me like I was an idiot. My AC will every once in a while will blow heater air out the AC ducts for the first 5 minutes after I start the vehicle. The service manger tried to tell me it was just a.loss of cool from.the auto-start kicking in when the vehicle wasn't moving as if I was too stupid to notice the vehicle wasn't moving instead of going down the road at 45 mph. Now the AC fan is refusing to run faster than low no matter if I have it turned up to high so I will take it back to the shop for the 4th time. More
by TL.JUMPER
Employees Worked With
I don't remember his name
May 29, 2025
Very satisfied with service with the exception of the charges for service B, which were somewhat expensive. charges for service B, which were somewhat expensive. More
by DRPANIAGUA
May 27, 2025
Very personal, goes above and beyond customer service. Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I wa Took great care of Me by far the best service advisor I have had since I been been getting service on my glc 300 . Definitely felt as a customer I was top priority thank you . More
by ZAVALA.LALO
Employees Worked With
May 26, 2025
Our experience at Little Rock Mercedes was outstanding from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. from drop off to pick up! Our vehicle was completed in a timely manner just as we expected. More
by antoniostockersr
Employees Worked With
May 26, 2025
I’ve been taking my car to this dealership since 2016. Every representative I’ve work with have been professional and made me feel like my vehicle concerns were priority and I mattered as not just a custo Every representative I’ve work with have been professional and made me feel like my vehicle concerns were priority and I mattered as not just a customer but a person. More
by KOASINA.WILLIAMS
May 23, 2025
Team was awesome very friendly & helpful Gave me update on cost plus applied my military discount on cost plus applied my military discount More
by VICTOR.ROY
Employees Worked With
May 23, 2025
I’m 100% disabled vet. I would work there as a waiting room concierge Please let me know when I can start Best service team in 3 years. No joke. I’m not getting g I would work there as a waiting room concierge Please let me know when I can start Best service team in 3 years. No joke. I’m not getting g paid to say this. I literally mean it. More
by bigdog9er
Employees Worked With
May 23, 2025
The Mercedes team is very professional, helpful and knowledgeable. They took care of my car and explained everything to me. knowledgeable. They took care of my car and explained everything to me. More
by eisenhauersonya
Employees Worked With
