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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
736 Reviews

736 Reviews of Mercedes-Benz of Little Rock - Service Center

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May 12, 2024

We were pleased with the service rendered. Disappointed that the sales staff did not point out that this car does not have a spare tire. More

by Th booth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blair
May 10, 2024

Do a great job servicing my vehicle. But I wish the labor rates was a little lower. More

by jbrown8056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blair
May 03, 2024

Excellent dealership, everyone very courteous and very helpful. Service always excellent and in a timely manner. More

by Miss Molly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
May 03, 2024

I feel very confident with the service department at Mercedes Benz of Little Rock. They have always been very accommodating and show professionalism in everything they do. I am a 100% satisfied custom More

by Billyw@Centurytel.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Donahue, Jeremy Isom, Allen Blair, Kym Phillips
April 21, 2024

I was taken care in a timely manner by Allen Blair he explained to me exactly what the issue was with my car which was a nail. I was in and out within 1 hour. By the way I brought my vehicle in last Fri More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Donahue, Allen Blair, Kym Phillips
April 17, 2024

I love the attention to detail and the feeling that my concerns are addressed. I am happy to know that Kim and her team care about my issues and communicates what is important for me to know. Love that fo More

by Rowena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
April 16, 2024

We had a great experience at MBLR The service advisors were great. Kym and Paul. More

by terrencecarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair, Kym Phillips
April 11, 2024

They always take great care of me and my car and are always timely. Thank you. More

by Cornwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Isom, Allen Blair, Kym Phillips
April 08, 2024

Easy to make an appt. They now have loaners again! Alan knows his stuff! Nice waiting area & snack bar. They're providing Coke products again! More

by Car owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
April 04, 2024

On time, friendly, knowledgeable and delivered my car as promised squeaky clean! The coffee, soft drinks and snacks were welcomed too. Great experience! More

by Anniemae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Rager, Matt Martindill, Steve Roscoe, Allen Blair
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