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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
736 Reviews

736 Reviews of Mercedes-Benz of Little Rock - Service Center

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November 21, 2023

I was traveling and had an issue. Roadside assistance recommended stopping. Melinda was so kind and made time to get my car in as quick as possible. Manny was the one to work on my More

by KNR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda, Manny. Both 5 stars!!!!
November 21, 2023

Always helpful, easy to talk too, courteous. A pleasure doing business with them. Waiting area spacious & always clean. More

by gfares_rv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
November 16, 2023

We had a recall on the brake booster on our car. When I called them they quickly set up an appointment and had our car towed in and repaired . Mr Paul Rager is a man of his word. He said he would ta More

by fredgj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Rager
November 03, 2023

Top Rate Workshop. Customer service representative Allen Blair is a long term ally in the care of my Merc(s). Communication methods (SMS, etc.) up to current standards More

by MLB
Recommend Dealer
Yes
Employees Worked With
Ricky Pettus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blair
October 28, 2023

Very easy to work with and easy to get in touch with when needed to More

by paulswepston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
October 23, 2023

Very accommodating, knowledgeable, professional, and friendly service. They make you feel like family that you want to be around. More

by Billyw@Centurytel.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Donahue, Steve Roscoe, Allen Blair, Kym Phillips
October 18, 2023

I have always worked with K. Phillips. I worked with her again today and was pleased her service once again. Thank you K. Phillips!! More

by Danasnowden.99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
October 13, 2023

I took my GLE350 for first time to Mercedes Little Rock. Melinda was great taking care of the maintenance, keeping me well informed on the progress and delivery was spot on time. Very happy with everyone an More

by cgpuntarelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melinda
October 11, 2023

Great service. This was a first class experience. I was informed of all of the needed repairs More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
October 05, 2023

Excellent service. All of the needs for my car were addressed in a reasonable timeframe and the service plan was explained in advance. More

by WInrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
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