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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
737 Reviews

737 Reviews of Mercedes-Benz of Little Rock - Service Center

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April 17, 2023

We have used this dealership for two vehicles for a total of 6 years. Have yet to experience any problem with service. We purchased a pre-paid maintenance agreement for the Mercedes sedan that we currently More

by dunlap.nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
April 14, 2023

I have been using Mercedes-Benz of Little Rock for years. They are highly professional, courteous, and do excellent work. I strongly recommend them. More

by Sherylberger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
April 11, 2023

Timely services today. Friendly and prompt service from my service Rep. Who excelled in explaining my guarantee that is a part of my tire purchase. More

by Jeanettarhodes
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Melinda Hooper
April 09, 2023

Great service and friendly folks! I love my new Mercedes. I highly recommend this dealership! More

by jystafford
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer West
April 07, 2023

Prepared my vehicle checked tires brakes and explained everything. I would recommend Mercedes-Benz of Little Rock. More

by Pastor I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 04, 2023

Quick, easy in-processing. Comfortable lounge waiting lounge with complimentary coffee, water and snacks. Management explained findings and recommendations. More

by OBU54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
March 30, 2023

Extremely service, minded, polite, competent, and go out of their way to please customers. My car was in better condition than when I left it. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Jeremy Isom, Kym Phillips
March 30, 2023

Great Customer Service. Friendly and Helpful. Shuttle Service service driver, Joe, was GREAT. Pick up wait time was minimal. Very accommodating to my schedule. More

by Fdhass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEELAN MCDOUGAL
March 22, 2023

This was first time to the dealership for service. Very impressed with the quick professional attention given. I left there knowing when my next service is due and what to expect. Our service repre More

by Hot Springs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keelan McDougal
March 16, 2023

Our salesman Paul Donahue is your best salesman by far. We have purchased two Mercedes through him and we could not asked for better service. Corey helped me to set up the technology part of my new car and More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey, Paul Donahue, Allen Blair, Kym Phillips
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