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Mercedes-Benz of Little Rock - Service Center
Little Rock, AR
736 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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736 Reviews of Mercedes-Benz of Little Rock - Service Center
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May 22, 2025
Awesome service after the sale! Friendly, engaging and knowledgeable service staff. Gives customers confidence in the service being provided. Friendly, engaging and knowledgeable service staff. Gives customers confidence in the service being provided. More
by mjmhall
Employees Worked With
May 22, 2025
Damon took care of all our needs. He is very professional and courteous. He kept me up to date with progress and put some great tires on the car. He is very professional and courteous. He kept me up to date with progress and put some great tires on the car. More
by roederbrad
Verified CustomerEmployees Worked With
May 22, 2025
Keep it up the good work, thank you for your service. Hope you guys provide Loaner next time Hope you guys provide Loaner next time More
by ravirajni10
Employees Worked With
May 20, 2025
Clean and Modern The work shop is clean modern and is easy to get in and out of easy to get in and out of More
by MLB
May 20, 2025
Clean and Modern The work shop is clean modern and is easy to get in and out of easy to get in and out of More
by MLB
May 19, 2025
Great job! Convenient and quick. I like the waiting lobby. Should get Diet Coke or Diet Pepsi for the sack bar.😂 Convenient and quick. I like the waiting lobby. Should get Diet Coke or Diet Pepsi for the sack bar.😂 More
by RJHINES
May 18, 2025
Easy to schedule. Sales and Service is great. The manager's in charge are the best, too. Thanks for the great service. Sales and Service is great. The manager's in charge are the best, too. Thanks for the great service. More
by SADKINS0
Employees Worked With
May 18, 2025
Gave information about the work to be done and expected time it will take to finish work Arrangement of shuttle to pick and drop Service staff showed their professionalism during this visit time it will take to finish work Arrangement of shuttle to pick and drop Service staff showed their professionalism during this visit More
by selfless
Employees Worked With
May 18, 2025
Absolutel professional from Service manger to delivery when it was finished, on time as agreed on. when it was finished, on time as agreed on. More
by brianwilliams
Employees Worked With
Other Employees :
Allen Blair
May 16, 2025
Scheduling was easy, which I appreciated. I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same da I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same day. However, I left with the exact same issue. I returned the next day and was advised to try another fix. After that visit, not only was the original issue still unresolved, but now my key fob wouldn’t connect to the car either. After spending about 4 hrs there i was told to bring the vehicle back another day. Overall, I’m disappointed with the experience and the lack of effective resolution. More
by chaquita_barnes
