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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
729 Reviews

729 Reviews of Mercedes-Benz of Little Rock - Service Center

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May 18, 2025

Gave information about the work to be done and expected time it will take to finish work Arrangement of shuttle to pick and drop Service staff showed their professionalism during this visit More

by selfless
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 18, 2025

Absolutel professional from Service manger to delivery when it was finished, on time as agreed on. More

by brianwilliams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Imboden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Lawhon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mel Twaddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Freddy McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blair
May 22, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 16, 2025

Scheduling was easy, which I appreciated. I brought in a used vehicle for a full diagnostic due to one specific issue. After the diagnostic, a repair was recommended and completed the same da More

by chaquita_barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Collins
3.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Imboden
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025

Damon was very helpful and kind, I enjoyed meeting him. Everything was done as promised. More

by fguenther212722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damon Helton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 12, 2025

Great customer service knowledgeable about the car that was sold, I received what I was looking for salesman very knowledgeable about the car that I purchased. More

by molden.sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerald Browning and Reginald
May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 12, 2025

Everything was great fast easy and professional the waiting area was clean and the snacks was very good More

by SECTRANINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 08, 2025

Service seems better than previous experience. Started service according to our appointment time. Very pleased More

by PENNYCORDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair
May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

May 07, 2025

Damon was very professional and really honest. I must say this time was different than my first time there. I was actually thinking about trading because of my first visit. Damon made me decide to More

by MsMsburks881988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DAMON
May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

April 30, 2025

I’ve been a customer for 12 years and I’ve been extremely pleased and I always get my car here of the Mercedes of Little Rock Arkansas.. More

by SSBeight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Blair, Kym Phillips
May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

April 29, 2025

Service Representative, Michael Imboden, was professional and kept me informed on status of vehicle, as well as making sure I was comfortable during my weight. More

by OBU54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Imboden
May 14, 2025 -

Mercedes-Benz of Little Rock responded

Thank you so much for your review. We appreciate your business.

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