Mercedes-Benz of Little Rock - Service Center

Pleasant Experience In our 19 years of working with this dealership on 6 different MB’s we have not had any negative experiences. They are great to work with and we will In our 19 years of working with this dealership on 6 different MB’s we have not had any negative experiences. They are great to work with and we will continue. More

Service excellent Service rep friendly and to point as to what was done to my car. Loner car nice and waiting lounge was very nice including drinks and popcorn Service rep friendly and to point as to what was done to my car. Loner car nice and waiting lounge was very nice including drinks and popcorn More

It was great !! Everyone was very nice and service was great...the coffee and snacks were also good and thank u for the car wash....I have always had my car serviced Everyone was very nice and service was great...the coffee and snacks were also good and thank u for the car wash....I have always had my car serviced in LOS ANGELES..I moved here not expecting the same great service ..but it was awesome!!! Diane More

Great service Great service. No complaints. They took care of my request timely and had excellent customer service. And tried to sell me a new car. :). Wonderful Great service. No complaints. They took care of my request timely and had excellent customer service. And tried to sell me a new car. :). Wonderful experience as aways. More

Maintenance Stephen is an excellent staff and represents the dealership well. He was very courteous and patient in answering all of my questions. He is very knowl Stephen is an excellent staff and represents the dealership well. He was very courteous and patient in answering all of my questions. He is very knowledgeable and he advised me well concerning the maintenance of my car. More

Checkup Excellent service! Thank you Kym and staff!! I was able to get an appointment quickly and service my car. I felt really great working with Kym. Y'all Excellent service! Thank you Kym and staff!! I was able to get an appointment quickly and service my car. I felt really great working with Kym. Y'all have an excellent staff. Thank you!! More

Scheduled Maintenance I had a scheduled maintenance appointment and my car was taken in promptly. I received a loaner car to use while my car was being serviced. Everyone I I had a scheduled maintenance appointment and my car was taken in promptly. I received a loaner car to use while my car was being serviced. Everyone I encountered that day at Little Rock Mercedes was gracious and professional and contributed to a very pleasant experience. More

Great experience The service was fast and sufficient. I highly recommend the service dept. The wait was not very long. I appreciate the fact that Saturday was an opt The service was fast and sufficient. I highly recommend the service dept. The wait was not very long. I appreciate the fact that Saturday was an option to get the car serviced. More

Initial service First time with dealership. Making an appointment went smoothly. Reminders of appointment time were sent by text and email. Checking in and descriptio First time with dealership. Making an appointment went smoothly. Reminders of appointment time were sent by text and email. Checking in and description of service desired went smoothly. Allen, service writer, took my information quickly and after reviewing what was needed for this service call informed me for my approval. Service was done in a fairly short time and Allen went over the work accomplished and items I needed to watch before next service. Overall a pleasant experience. More

They bend over backwards to help! Kym is terrific! Always a pleasure to work with. Joey took my calls and responded promptly to texts long after the dealership had closed. He’s great a Kym is terrific! Always a pleasure to work with. Joey took my calls and responded promptly to texts long after the dealership had closed. He’s great as well!! More