Mercedes-Benz of Little Rock - Service Center

Great Service Great service...they did what they said they would do and worked around my schedule for my convenience. Thanks for all your help MB Little Rock! Great service...they did what they said they would do and worked around my schedule for my convenience. Thanks for all your help MB Little Rock! More

Car service This was my second time going to get my car serviced, but the first time I felt like the service provided was all around an A+!!! Stephen Robinson i This was my second time going to get my car serviced, but the first time I felt like the service provided was all around an A+!!! Stephen Robinson is an amazing advisor that listened and made sure what I needed and wanted was taken care of! Excellent customer service and no delays!! Truly appreciate all of that! More

Great service Got great service from check in to loaner vehicle; from General Manager contacting me on Sunday to work me in to my service representative (Ms. Kym) t Got great service from check in to loaner vehicle; from General Manager contacting me on Sunday to work me in to my service representative (Ms. Kym) taking care of the details and arranging for me to pick up my vehicle on Sunday. Highly recommended More

General service. Excellent customer care continues to make buying and servicing a pleasure- a good product helps with the first sale; good service keeps the customer l Excellent customer care continues to make buying and servicing a pleasure- a good product helps with the first sale; good service keeps the customer loyal to the dealership and the brand. More

Quick, professional, thorough The only place I’d take my Mercedes in for service. Service representative is accommodating and detailed. Technicians do honest work and offer test dr The only place I’d take my Mercedes in for service. Service representative is accommodating and detailed. Technicians do honest work and offer test drives to thoroughly examine any concerns. More

Excellent! Customer Service was exceptional!!! With kind of money that I spend at a Mercedes Benz Dealership for service on my Mercedes Benz SUV, being treate Customer Service was exceptional!!! With kind of money that I spend at a Mercedes Benz Dealership for service on my Mercedes Benz SUV, being treated like a valuable customer is very, very important to me! More

Great service wait time wasn’t bad. Love refreshments while waiting. Friendly atmosphere. Steven was very professional explaining all things my car was serviced for wait time wasn’t bad. Love refreshments while waiting. Friendly atmosphere. Steven was very professional explaining all things my car was serviced for and need. Will visit again. More

Very Satisfied With Services Overall excellent service. My car was towed to dealership on the weekend received by Josh on Saturday. It was passed on to Kim on Monday at custom Overall excellent service. My car was towed to dealership on the weekend received by Josh on Saturday. It was passed on to Kim on Monday at customer request. I received speedy service which was expedited by Kim. Great team work. More

Seat belt and sunroof Sun roof is making a NEW crazy noise since you had the motor replaced. I’ve called and mentioned it twice now. Someone even called me, I told her ab Sun roof is making a NEW crazy noise since you had the motor replaced. I’ve called and mentioned it twice now. Someone even called me, I told her about it, and no return call. WHY.? You have some great employees and some not so great. PLEASE FIX MY CAR. I’d love to give better ratings. More

Excellent service center, friendly and courteous staff It’s always a delight to run into my sales lady Patty she has sold me two Mercedes now and looking forward to a third in a few years. It’s always a delight to run into my sales lady Patty she has sold me two Mercedes now and looking forward to a third in a few years. More