Mercedes-Benz of Little Rock - Service Center

Exceptional Service! Thank you Jeremiah Brown! As my GLK 350 required its A3 service. Work was completed on the tailgate motor. I verbalized concerns regarding the condition of the cargo area to Mr As my GLK 350 required its A3 service. Work was completed on the tailgate motor. I verbalized concerns regarding the condition of the cargo area to Mr Brown who met me at my office to pick up my vehicle and provide me with a courtesy car; remedied the areas of concern and returned my vehicle the following day. My GLK was sparkling clean and Mr Brown had gone above and beyond by touching paint on various places externally and provided me with a touch-up paint pen as I had asked about touch-up paint. I can not fully express my gratitude to Jeremiah Brown for his expedited response; the calm manner in which he responded; his active listening skills; his attention to detail-both in both the pick-up and delivery of my vehicle; and, the manner in which I feel he went above and beyond in customer service. Mr Brown truly exemplifies what I have felt the exceptional service that Mercedes-Benz encompasses. Thank you, Jeremiah! Stuart Clark More

Complientary tire service Dealership clean every one was very friendly on time did not have to wait. There was free coffee and wi fi just a nice place to visit while car was be Dealership clean every one was very friendly on time did not have to wait. There was free coffee and wi fi just a nice place to visit while car was being serviced More

Brought vehicle in to have the paint color sealed. While we were there were given a vehicle to use while our vehicle was being serviced. When we returned we had a key made for one of our other vehicles While we were there were given a vehicle to use while our vehicle was being serviced. When we returned we had a key made for one of our other vehicles. More

Gremlins Took a length of time and a few visits but the staff finally found the issue with the A/C. while in the shop to address some air bag related items th Took a length of time and a few visits but the staff finally found the issue with the A/C. while in the shop to address some air bag related items the a/c finally failed for them as it had for me on a couple occasions. Glad to have the gremlins resolved. More

Great job Great work. Work done on time. Friendly staff. Kept informed. Would recomend to family and friends. Will return fo any other needs. Great work guys. Great work. Work done on time. Friendly staff. Kept informed. Would recomend to family and friends. Will return fo any other needs. Great work guys. More

Recent Service Was kept informed about my vehicle, when completed, price for repair and was all performed in a very timely matter. That was good and very much ap Was kept informed about my vehicle, when completed, price for repair and was all performed in a very timely matter. That was good and very much appreciated. Thanks, Thomas More

Excellent Service The staff was very professional, helpful and friendly. I received immediate service upon my arrival to the dealership. The service was performed in a The staff was very professional, helpful and friendly. I received immediate service upon my arrival to the dealership. The service was performed in a very timely manner. More

B0 Service Quick in and out service. I was also able to schedule the service only 1 day prior to appointment! Josh was the service representative I worked with o Quick in and out service. I was also able to schedule the service only 1 day prior to appointment! Josh was the service representative I worked with on that day. More

Service A Stephen Robinson took good care of my service and was very professional, experienced, courteous. I appreciate Stephen and the excellent car I have. Th Stephen Robinson took good care of my service and was very professional, experienced, courteous. I appreciate Stephen and the excellent car I have. Thank you. More