Mercedes-Benz of Little Rock - Service Center

Average Service advisor was very friendly but communication of cars status needs improvement and inability to fix a warrantied problem is frustrating. Hoping Service advisor was very friendly but communication of cars status needs improvement and inability to fix a warrantied problem is frustrating. Hoping for a solution. More

Great experience Great experiance. Choosing to purchasing a Mercedes instead of the other leading competitors was the VEST decision that I've made I a long time. No r Great experiance. Choosing to purchasing a Mercedes instead of the other leading competitors was the VEST decision that I've made I a long time. No regrets... More

Excellent service by Jeremiah Brown. Everything was checked and the computer was recalibrated. I will definitely be happy to bring my car there again. Thank y service by Jeremiah Brown. Everything was checked and the computer was recalibrated. I will definitely be happy to bring my car there again. Thank you. More

Poor communication and poor service Has been rated online. I wish not to relive the whole experience.. This was the second time trying to get this taken care of. Seriously. Has been rated online. I wish not to relive the whole experience.. This was the second time trying to get this taken care of. Seriously. More

Satisfied customer I arrived earlier than my appointment and was waited on. They were prompt and gave my car a good cleaning. 👏🏾 My service manager explained everythi I arrived earlier than my appointment and was waited on. They were prompt and gave my car a good cleaning. 👏🏾 My service manager explained everything that was done and gave me an update on the upkeep of the vehicle More

Great service The customer service was perfect and the advisor was more than perfect. I have no complaints about the way that I was treated or .the work that was do The customer service was perfect and the advisor was more than perfect. I have no complaints about the way that I was treated or .the work that was done on my car. More

Service Fast and accurate service! Very friendly stuff and more important, I got my vehicle now just working perfectly! Kym helpes me and my family a lot when Fast and accurate service! Very friendly stuff and more important, I got my vehicle now just working perfectly! Kym helpes me and my family a lot when it comes to vehicle service. More

10K Service Alan and the staff do a great job. I get good follow up as well as a loaner. I get called when ready and my car was washed and vacuumed. Alan and the staff do a great job. I get good follow up as well as a loaner. I get called when ready and my car was washed and vacuumed. More

My service on February 26th 2019 My service writer Stephen Robinson takes very good care of me. He handles whatever my issue he makes sure that it is taken care of. For the most part, My service writer Stephen Robinson takes very good care of me. He handles whatever my issue he makes sure that it is taken care of. For the most part, everyone is friendly and pleasant good attitudes. More

Service with a Smile Was met as soon as I pulled in. Kym took excellent care of me! Had to bring my car in for service and she arranged a loaner for me for a few hours so Was met as soon as I pulled in. Kym took excellent care of me! Had to bring my car in for service and she arranged a loaner for me for a few hours so I could run some errands. Kym also had my car done much sooner than her initial estimate! Thanks again Kim! More