Mercedes-Benz of Little Rock - Service Center

Rodney Mays I took my s550 in because my check engine light was on and trunk wouldn't close automatically. The charged me 4600 dollars stating that I had several I took my s550 in because my check engine light was on and trunk wouldn't close automatically. The charged me 4600 dollars stating that I had several codes that needed attention. After service was done I went to pick car up and trunk still didn't work properly so I had to leave it after waiting 2hrs. The problem keep car in service for 3weeks. I picked car up a second time and drove it home and check engine light came back on. I then took it back in for service technician stated the cam sensor wasn't programmed after car was returned check engine light game back on. I call service Dept and Spoke with a lady named Kim who rushed me off phone and hung up on me. Will revisit dealership and speak to operations manager. More

Great customer Service MB provide great customer service. Regardless of the problem, the advisor will take care of you. Great atmosphere. My advisor Kim, I give her an 11 ou MB provide great customer service. Regardless of the problem, the advisor will take care of you. Great atmosphere. My advisor Kim, I give her an 11 out of 10, for the service she provides to me. More

Replacement of the right brake tail light. My first call to the dealership resulted in my getting an appointment and the problem resolved. An employee like Stephen Robinson is great asset to yo My first call to the dealership resulted in my getting an appointment and the problem resolved. An employee like Stephen Robinson is great asset to your business. Thanks Stephen! More

Everything fine My engine was repaired and it seems to be running well. The holidays caused a bit of a delay, but that can’t be helped. My engine was repaired and it seems to be running well. The holidays caused a bit of a delay, but that can’t be helped. More

Service Josh was very helpful/ knowledgeable and listened to my concerns. He was very good at eye contact when I explained what the problems were.He would be Josh was very helpful/ knowledgeable and listened to my concerns. He was very good at eye contact when I explained what the problems were.He would be a candidate for any upper management position More

Tire Repair The staff was friendly, knowledgeable and efficient. I’ve been a customer since 2010 and have purchased 2 vehicles which I still enjoy. Josh helped m The staff was friendly, knowledgeable and efficient. I’ve been a customer since 2010 and have purchased 2 vehicles which I still enjoy. Josh helped me this time and was very good. More

Grateful Having a flat is no fun. Thank you to the dealership for making my experience less stressful. I am so grateful that they go way beyond helping me to m Having a flat is no fun. Thank you to the dealership for making my experience less stressful. I am so grateful that they go way beyond helping me to make my life easier. More

Great service Mercedes Benz Little Rock always takes care of us when we have service done. Mr. Allen Blair our service agent makes sure we have everything we need. Mercedes Benz Little Rock always takes care of us when we have service done. Mr. Allen Blair our service agent makes sure we have everything we need. More

Great service on short notice. Repairs done very quickly Service mgr was professional and very helpful. I really appreciate the service on such short notice. Very rewarding experience dive i live two hours a Service mgr was professional and very helpful. I really appreciate the service on such short notice. Very rewarding experience dive i live two hours away. More

Service A Mfr. specifies annual, or 10,000 miles service, either Service A or B. They provide first-class auto and personal service. Cost is high though. Mfr. specifies annual, or 10,000 miles service, either Service A or B. They provide first-class auto and personal service. Cost is high though. More