Mercedes-Benz of Little Rock - Service Center

I'm doing my experience at Mercedes-Benz in Little Rock My salesperson BJ went over things I didn't understand about owning a Mercedes-Benz very helpful I also encountered the service guy I think his name My salesperson BJ went over things I didn't understand about owning a Mercedes-Benz very helpful I also encountered the service guy I think his name was Allen also very helpful and this past week he was out of the office and Steven was very very helpful and when I order my rims I think his name was Rick or Ricky iin that department and I really have had a wonderful experience so far with the Mercedes-Benz in Little Rock More

Oil changed Great service and normally get the job done in a timely manner. The staff is very friendly and makes you feel like a valuable customer. Yes I would r Great service and normally get the job done in a timely manner. The staff is very friendly and makes you feel like a valuable customer. Yes I would recommend this Dealership More

30000 mi checkup The checkup was done very well while I waited--2 hours roughly. I had to wait about ten minutes when I arrived for my appt. service was beyond expecta The checkup was done very well while I waited--2 hours roughly. I had to wait about ten minutes when I arrived for my appt. service was beyond expectations. I was pleased with the amenities while waiting--popcorn, snacks, clean restroom, reading material and t.v. I am not associated with company administrators or sales staff. . More

Friendly Folks They always do a great servicing my Mercedes. Staff are very friendly and helpful. The dealership has provided me a loaner vehicle while mine was be They always do a great servicing my Mercedes. Staff are very friendly and helpful. The dealership has provided me a loaner vehicle while mine was being serviced. More

Great! It was great! They took me immediately, answered all my questions, had no problems. What else can I say? I called, they made an appt, they took me It was great! They took me immediately, answered all my questions, had no problems. What else can I say? I called, they made an appt, they took me as soon as I needed to be seen. More

Service visit to check brakes Great staff! Very thorough to make sure all concerns were addressed and resolved. One of the ‘hidden’ benefits of owning a Benz is when you need to Great staff! Very thorough to make sure all concerns were addressed and resolved. One of the ‘hidden’ benefits of owning a Benz is when you need to take it in to be serviced, you don’t dread it like you do going to other mfg. More

50,000 A-7 Service The dealership always makes me feel like my needs are top priority, I am always given great and timely service. I think that Kim is the greatest servi The dealership always makes me feel like my needs are top priority, I am always given great and timely service. I think that Kim is the greatest service adviser. She take time with you to make sure all you needs are addressed. She make you relax. That is a good feeling. More

Great service. Mercedes is always been very accommodating when I needed a later appointment due to traffic since I don't live in Little Rock. They have always had a Mercedes is always been very accommodating when I needed a later appointment due to traffic since I don't live in Little Rock. They have always had a loaner car for me since I'm not local and don't have a friend in Little Rock to pick me up while my car is being serviced. I really appreciate them going above and beyond. Allen has always done a wonderful job. More

40,000 miles service Stephen Robinson is an excellent service manager. The services Mercedes Benz offer is excellent, The staff is very professionsl and provide quality s Stephen Robinson is an excellent service manager. The services Mercedes Benz offer is excellent, The staff is very professionsl and provide quality services. There are not enough words to express about an excellent team. More

Always good service and friendly people. Went in for warranty replacement of airbags. Got loaner vehicle and warranty work completed in same day. Very pleased. Went in for warranty replacement of airbags. Got loaner vehicle and warranty work completed in same day. Very pleased. More