Mercedes-Benz of Little Rock - Service Center

Very efficient servuce Prompt service, easy to work with. Staff is very friendly and the work was done on times I received constant updates on the status of my vehicle. Prompt service, easy to work with. Staff is very friendly and the work was done on times I received constant updates on the status of my vehicle. More

Exemplary customer service Excellence demonstrated, from ensuring the loaner was ready to cleaning our car up after servicing. Add to that the customer focus of Kym Phillips and Excellence demonstrated, from ensuring the loaner was ready to cleaning our car up after servicing. Add to that the customer focus of Kym Phillips and if great customer service is the goal, mission accomplished! More

Routine service Courteous and professional service in prnomised time. Making the appointment was easy. The service area was clean and uncluttered. It was nice to mee Courteous and professional service in prnomised time. Making the appointment was easy. The service area was clean and uncluttered. It was nice to meet Kym. More

Always friendly Always a great and efficient experience. Waiting area is comfortable with a great view of the new eye candy... always a temptation. Nothing less than Always a great and efficient experience. Waiting area is comfortable with a great view of the new eye candy... always a temptation. Nothing less than German efficiency. Only critique is the number of follow-up emails and texts to thank me for using them and asking for a review. I believe I received 4 emails and 3 texts so far. A little redundant. More

Friendly Staff The Staff was Friendly and they had multiple choices for my car to be serviced. They explained the service that was done to my vehicle. The Staff was Friendly and they had multiple choices for my car to be serviced. They explained the service that was done to my vehicle. More

Very pleased Please with service, professional and Pleasant staff! Had recall for brake service which was performed it did take a little while but I was pleased as Please with service, professional and Pleasant staff! Had recall for brake service which was performed it did take a little while but I was pleased as far as I can tell... More

Service was completed on time Service Advisor said the car should be ready by noon and at 12:10 he called to say it was ready to go. Everything requested was done, car was washed a Service Advisor said the car should be ready by noon and at 12:10 he called to say it was ready to go. Everything requested was done, car was washed and looked great. More

Excellent service Great customer service. Stephen took great care of me helped me out with my questions and concerns and even provided a shuttle for me. He didn’t just Great customer service. Stephen took great care of me helped me out with my questions and concerns and even provided a shuttle for me. He didn’t just give me an answer to my question he got on the phone and made sure that the answer he was giving me was correct. More

Service visit Everyone was friendly and helpful and communicated well. We were given a courtesy car to use while ours was being serviced. Overall good experience a Everyone was friendly and helpful and communicated well. We were given a courtesy car to use while ours was being serviced. Overall good experience at Little Rock. More

Great Service Every time I get my vehicle serviced I always receive great customer service and thorough inspections. They go above and behind to not only let me kn Every time I get my vehicle serviced I always receive great customer service and thorough inspections. They go above and behind to not only let me know what is going on with my car but things I need to watch for so that I can extend the life of my vehicle. More