Mercedes-Benz of Little Rock - Service Center

Great service Great service. Had my tire replaced that same day and provided me with a service car. Easy and fair to work with. Corey provided a clean and good serv Great service. Had my tire replaced that same day and provided me with a service car. Easy and fair to work with. Corey provided a clean and good service car More

Great customer service! Always ready to change our oil. Never pressured to buy extras. My service records are able to be obtained quicklyand as soon as you drive up someone i Always ready to change our oil. Never pressured to buy extras. My service records are able to be obtained quicklyand as soon as you drive up someone is there to greet you. More

Clean me please Make sure to wash and clean up oily smudge prrint before you return it to the owner. Full hand print on hood was not good. Make sure to wash and clean up oily smudge prrint before you return it to the owner. Full hand print on hood was not good. More

Routine service without problems. LR Mercedes has good people and does good work. I wish that the dealership was closer to my home in Little Rock, but they always provide a loaner veh LR Mercedes has good people and does good work. I wish that the dealership was closer to my home in Little Rock, but they always provide a loaner vehicle, so it is not too much trouble. More

Customer Service It’s always a nice friendly evironment and great customer service provided by the staff when I visit. The staff always listens to my concerns and work It’s always a nice friendly evironment and great customer service provided by the staff when I visit. The staff always listens to my concerns and works diligently to resolve the matter. More

Very poor communication service dept. to customer. Very very poor communication with the customer and assistance was not what I expected from aMercedes dealerships. Was like dealing with a shade tree m Very very poor communication with the customer and assistance was not what I expected from aMercedes dealerships. Was like dealing with a shade tree mechanic. More

Excellent service I’m very happy with the service I received. Kym kept me informed of what was going on with my vehicle. I was provided with a courtesy car which was c I’m very happy with the service I received. Kym kept me informed of what was going on with my vehicle. I was provided with a courtesy car which was convenient. More

Great Prompt courteous service. Great follow up. Team worked hard to save me money. Very responsive in providing me a courtesy car. While waiting Patti answ Prompt courteous service. Great follow up. Team worked hard to save me money. Very responsive in providing me a courtesy car. While waiting Patti answer all my questions regarding new models of suv’s More

Awesome I spoke with Kym to make the appointment. She let me know what to expect along with the cost and had a very pleasant personality. When I dropped off I spoke with Kym to make the appointment. She let me know what to expect along with the cost and had a very pleasant personality. When I dropped off the car it was as I expected and more. They under promised and over delivered. This was my first time meeting Kym. Paul and BJ are always great. More

R107 Timing Clean and modern facilities with a courteous and professional staff. They could not resolve my problem (fuel/air mixture and timing) for lack of a Lam Clean and modern facilities with a courteous and professional staff. They could not resolve my problem (fuel/air mixture and timing) for lack of a Lambda Guage. More