Mercedes-Benz of Little Rock - Service Center

Mercedes always takes good care of my vehicle I love the Mercedes team. They work with me to ensure that I’m aware of everything that is needed on my vehicle. Kym is very friendly and always give I love the Mercedes team. They work with me to ensure that I’m aware of everything that is needed on my vehicle. Kym is very friendly and always give me a quote on maintenance and repairs. She always tries to accommodate me with a loaner vehicle while mine is being serviced. When I pick up my car it’s always washed and vacuumed. They are awesome! More

All dealerships need to learn from merecedes on service Service and the personal kindness they show you always asking if you need anything and not avoiding you great people and service would reckamind to an Service and the personal kindness they show you always asking if you need anything and not avoiding you great people and service would reckamind to anybody great place. More

Service Promptly repaired problem with vehicle. Provided quote and vehicle ready on time. Also provided transportation to and from airport. Friendly and easy Promptly repaired problem with vehicle. Provided quote and vehicle ready on time. Also provided transportation to and from airport. Friendly and easy to work with. Car clean at pickup. More

Great Experience Like the Fact that during times of extended service their are Loaner vehicles Able, sometimes due to availability service appts have to be extended fa Like the Fact that during times of extended service their are Loaner vehicles Able, sometimes due to availability service appts have to be extended farther out , but it's still a plus as with my other vehicles More

flat tire I was traveling from California to Charleston- had a flat tire and your service dept. went above and beyond to get me back on the road. I was traveling from California to Charleston- had a flat tire and your service dept. went above and beyond to get me back on the road. More

Positive Service experience Have been very satisfied with my service appointments......Kym is always kind, prepared and competent.... I appreciate having a service department th Have been very satisfied with my service appointments......Kym is always kind, prepared and competent.... I appreciate having a service department that i can trust with my vehicle. More

The best always! Its always the best service but i think you all should detail tbe cars out when it goes in for service because the techician gets a little oil or dirt Its always the best service but i think you all should detail tbe cars out when it goes in for service because the techician gets a little oil or dirt in vehicle. More

Exceptional! Exceptional service and Allen Blair consistently demonstrates the utmost professionalism and knowledge! All employees are top notch and treat custo Exceptional service and Allen Blair consistently demonstrates the utmost professionalism and knowledge! All employees are top notch and treat customers with first class service! Thanks More

A tire! A tire! My kingdom for a tire!!!😱 I had a nail in a tire. I brought car in and sidewall was involved so a patch would not suffice. I waited an entire day for the new tire to arrive. Gu I had a nail in a tire. I brought car in and sidewall was involved so a patch would not suffice. I waited an entire day for the new tire to arrive. Guess what......it didn’t arrive until the morning of the second day. Although I was treated well by the service department, Mercedes dropped the ball bigtime. It’s embarrassing I would think that it took >36 hrs to deliver a tire. Furthermore, the loaner I was given ran out of gas as I was returning it. I put less than 20 miles on odometer during the 36 hrs..... again, this does not inspire confidence. Once b4 after my car was serviced, the service manager had my car washed for me. Needless to say, that would have been nice after a 36 hr wait for a !)&”:#%€£= tire. More