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Mercedes-Benz of Little Rock - Service Center

Little Rock, AR

4.9
737 Reviews

737 Reviews of Mercedes-Benz of Little Rock - Service Center

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August 30, 2018

Success in addressing my tire issue I evidently ran over something while on the highway returning from a vacation trip. I telephoned my dealership for advice (MB LR) and was given Zuric More

by vesperchoir99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
August 29, 2018

Poor Service I left the dealership and my car started smoking really bad. The mechanic had put way too much oil in it. Someone from the dealership had to pick me More

by Lisa.Duncan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kym Phillips
Sep 05, 2018 -

Mercedes-Benz of Little Rock responded

I am very sorry to hear about your experience. I will look into this. Please contact me at shaas@MercedesofLittleRock.com if there is anything I can do to help.

August 29, 2018

A service on 2018 E300 Great service. Loaner car made available without a reservation. Very friendly staff. Jeff Corder is the best service manager I’ve known. Steve Roscoe More

by MUGIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerrold Browning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Roscoe, Allen Blair
August 28, 2018

Excellent sercie received I wish to thank you for the opportunity to express my satisfaction for the excellent service I received on my last visit to Mercedes-Benz of Little More

by Mercedes-Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Railey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allen Blair
August 28, 2018

I love Mercedes Benz of Little Rock! I would recommend everyone to Mercedes Benz of Little Rock. Staff is very nice and the service was fast! Everyone was very helpful to my needs. More

by RACHAELRAILEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Winegar
August 27, 2018

Exceptional customer service Allen Blair exemplifies what it means to provide exceptional customer service. He is the one to interact with. He is like no other; patient & kind. More

by ForeverD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BJ Henry, Allen Blair
August 27, 2018

Very good customer servcie I love working with Kym and Joey they are top notch!! They answered all my questions and I felt confident that they’d do as promised to ensure that my More

by cdrackette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Sullivan, Kym Phillips
August 25, 2018

Excellent service . Warranty, brakes and scheduled service. Appreciated loner, wash and vacuum, pick up and delivery. Jeff and Allen were great. I also appreciated the More

by VINTAGEDOC613
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Blair
August 24, 2018

Service Allan blair is great to work at the dealership. Even though I mistakenly arrived on the wrong day, he accommodated me and he is very friendly More

by raj_pola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Blair
August 24, 2018

Schedule B Service Excellent customer service, including being greeted professionally, advised what to expect in terms of costs and analysis; explained vehicle analyses. More

by verma.k.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kym Phillips
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