Mercedes-Benz of Little Rock - Service Center

Repair Had my car towed in to get repaired. Kim did a good job contacting me and letting me know what was going on with my car. She could answer the phone mo Had my car towed in to get repaired. Kim did a good job contacting me and letting me know what was going on with my car. She could answer the phone more but other than that had a good experience More

Routine maintenance (B service) Great experience! Kym and the guy that helped with the courtesy car were so friendly and on top of everything! Great service. I would definitely recom Great experience! Kym and the guy that helped with the courtesy car were so friendly and on top of everything! Great service. I would definitely recommend to others. More

Excellent Stephen Robinson is a great service advisor! He was consisant with keeping me up to date on the status of my car and gave overall good customer servic Stephen Robinson is a great service advisor! He was consisant with keeping me up to date on the status of my car and gave overall good customer service. More

Utopia With so many Industries choosing to forget the main reason they are in business it is truly refreshing to experience Excellence in Customer Service. F With so many Industries choosing to forget the main reason they are in business it is truly refreshing to experience Excellence in Customer Service. From the Receptionist to Our Service Advisor Kym we were treated with care. Thanks LR Mercedes for giving us Top Tier Care, which means our Car was taken care(Too many Dealerships have that reversed.) More

extended warranty has paid off Thanks to Allen and Cory and the service team, my recent service experience was highly positive. The only negative was the drive across town to the de Thanks to Allen and Cory and the service team, my recent service experience was highly positive. The only negative was the drive across town to the dealership and back and back again and then back again to head home to Conwy. Rebecca More

Love Mercedes Benz of Little Rock I was disappointed I was supposed to get Mercedes wiper blades, but they only put regular wiper blades on my car. This was a certificate from Merced I was disappointed I was supposed to get Mercedes wiper blades, but they only put regular wiper blades on my car. This was a certificate from Mercedes. They wiper blades should have a Mercedes emblem on them and they don’t. More

Great guys! Had a problem with my hard top. It got stuff in up position and I had to bring it in to get fixed. They worked me and and got it all fixed up for me. Had a problem with my hard top. It got stuff in up position and I had to bring it in to get fixed. They worked me and and got it all fixed up for me. Thank you More

Stephen Robinson is an outstanding service writer! Stephen Robinson is the most Professional, communicative & personal Service Writer I have ever had at any MB dealership I have dealt with in the last Stephen Robinson is the most Professional, communicative & personal Service Writer I have ever had at any MB dealership I have dealt with in the last 32 years! (Our first MB was a 1986 300 SDL). Stephen is a key asset to MB of Little Rock! More

Best customer service Mr Allen is always very helpful and courteous. He always takes care of my car issues professional and proficiently. Always able to answer my questions Mr Allen is always very helpful and courteous. He always takes care of my car issues professional and proficiently. Always able to answer my questions. More

Still OK but not quite the same The actual service of my vehicle was fine. However I had to delay service due to having to wait on a day when a loaner vehicle was available. The in The actual service of my vehicle was fine. However I had to delay service due to having to wait on a day when a loaner vehicle was available. The inconvenience made the experience less than desirable. More