Mercedes-Benz of Little Rock - Service Center

Kim kept us to date on all what was involved with getting our 450 gls fixed from texting and phone calls to us She is a awesome person Thanks our 450 gls fixed from texting and phone calls to us She is a awesome person Thanks More

5. Your customer service of returning calls to customers is awful. Your advisor doesn't stick to their word of doing what they say gonna do. It's awful. I've been in the Benz family for many years and is awful. Your advisor doesn't stick to their word of doing what they say gonna do. It's awful. I've been in the Benz family for many years and I would never buy a vehicle from there or refer anyone to Little Rock. More

This is the Mercedes quality dealership of Mercedes! Kym and Bob are priceless. I literally teared up with happiness driving away with my top down in my 2005 500SL. Kym and Bob are priceless. I literally teared up with happiness driving away with my top down in my 2005 500SL. More

Team did an awesome job. . Under promised and over delivered. will be back in the future . Under promised and over delivered. will be back in the future More

Very please, work done as promised, no problems fast and complete service as expected today complete service as expected today More

Very professional staff. All personnel were friendly. I don’t have a high-end late model Mercedes yet I was treated equally well. All personnel were friendly. I don’t have a high-end late model Mercedes yet I was treated equally well. More

My experience with the service department has been bad. I consider them dishonest in their repairs they made on my GLC300.They will do you right if you do all inspections and oil changes with them, but if I consider them dishonest in their repairs they made on my GLC300.They will do you right if you do all inspections and oil changes with them, but if you don't then they apparently don't like or are indifferent to you. My owners manual is missing out of my glove box. I think they took it and gave it to Mcspin who is in this series of reviews who was needing a manual. More

The Little Rock Mercedes-Benz Team has always done a great job taking care of my daughters car. The Maintenance Team is very easy to work with and they communicate exceptionally well. We appreciate and great job taking care of my daughters car. The Maintenance Team is very easy to work with and they communicate exceptionally well. We appreciate and trust this team! Have normally dealt with Alan (Alan is a great guy), though this time I was helped by another Teammate and he also did an awesome job. You guys have a good team in the Service Departmentt! More

I have been dealing with this dealership for 12 years now and I have been treated with the best professional service from day one. and I have been treated with the best professional service from day one. More

Scheduled service when I received the message on my car. Was told it would take 3 hrs and they completed in 2. Was told it would take 3 hrs and they completed in 2. More