Mercedes-Benz of Littleton

Chris Bridges is an outstanding. Hi, is very knowledgeable and friendly. Always ready to help. Chris was very understandable and kept me informed throughout the service process. Hi, is very knowledgeable and friendly. Always ready to help. Chris was very understandable and kept me informed throughout the service process. More

I had a new service writer on my most recent visit. I tend to worry when I have to deal with a new person, but Austin Norris mitigated my concerns. This was an annual service visit for my G550. Aust I tend to worry when I have to deal with a new person, but Austin Norris mitigated my concerns. This was an annual service visit for my G550. Austin was very attentive and kept me informed throughout the service process. Very pleased. More

Chris Bridges Is an outstanding service advisor. Chris was very knowledgeable regarding the transmission fluid change completed. He also gave good information regarding the need to change the sp Chris was very knowledgeable regarding the transmission fluid change completed. He also gave good information regarding the need to change the spark plugs in the future. More

Mike James is a true asset to your team. His efficiency, diligence, and follow up are a testament to his dedication to being organized & providing a great guest experience. His efficiency, diligence, and follow up are a testament to his dedication to being organized & providing a great guest experience. More

Car battery died with an error message. Mb ran tests and reported successful battery after charging it up Mb ran tests and reported successful battery after charging it up More

Horrible customer service! They do NOT care about customers at all. DO NOT purchase service maintenance contracts. They are a complete rip-off. My wife was injured in an ac They do NOT care about customers at all. DO NOT purchase service maintenance contracts. They are a complete rip-off. My wife was injured in an accident —not her fault — when the car was 8 weeks old and the car was totaled. We purchased the service agreement in good faith — we had every intention of using it. We never had the chance to use it. THEY WILL NOT refund our money for the service contract. What a disgusting and greedy company. What a terrible way to treat a customer. DO NOT do business with such a greedy dealership. They are throwing away a lifetime customer for $3,000. More

Had an emergency with my car and when I called the service dept to let them know I was having my car towed in I was told there were no loaners available for over a week and there was nothing they coul service dept to let them know I was having my car towed in I was told there were no loaners available for over a week and there was nothing they could do about it. I was assigned to Chris Bridges as my service advisor. He immediately got me a loaner and communicated every day as to what was going on with the parts they had to order for my car. I was so appreciative for not only the loaner car but his daily communication. The 5 stars is for Chris! More

Great service from Jason Thomas. He talked and negotiated terms directly with my Insurance Company and made the entire process very smooth for me. Also he kept me updated the whole t He talked and negotiated terms directly with my Insurance Company and made the entire process very smooth for me. Also he kept me updated the whole time about the status of the repair. My car was with MB Littleton for over 40 days waiting for parts, but I had the loaner at my disposal for no additional cost, so I didn't bother with the wait. Thanks Jason! More

Would like to especially thank Chris in the service department. He kept us in the loop while our car was being serviced so there were no surprises. Great job. Also had to get a loaner car and the loan department. He kept us in the loop while our car was being serviced so there were no surprises. Great job. Also had to get a loaner car and the loaner car person was great and knowledgeable More

Everyone I came across with, Christopher, Nicholas and Rich, the mechanic, were superior in their care. I will return to them!! Rich, the mechanic, were superior in their care. I will return to them!! More