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Mercedes-Benz of Littleton - Service Center

Littleton, CO

4.8
341 Reviews

341 Reviews of Mercedes-Benz of Littleton - Service Center

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June 28, 2025

Everyone at the service center is great Chris B. is is awesome. He takes very good care of me when I come in for service and the whole team. There is very friendly. More

by donaldweier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bridges
Jun 28, 2025 -

Mercedes-Benz of Littleton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 28, 2025

Mercedes Benz of littleton is quick and efficient. They communicate well while they’re working. They also provide nice loaners. More

by joeiud64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Higa
Jun 28, 2025 -

Mercedes-Benz of Littleton responded

Thanks for sharing about your experience with Mercedes-Benz of Littleton. We appreciate your business and hope to see you again soon! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 28, 2025

Efficient service, always pleasant and thorough. Mercedes always lives up to its brand. Appreciate this! More

by KAMITCHELL37
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 28, 2025 -

Mercedes-Benz of Littleton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Littleton. We appreciate your business and hope to see you again soon! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 28, 2025

This is my 3rd purchase at MBOL. The team is very helpful. Janine and Zander More

by MARCP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander Lens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Janine
Jun 28, 2025 -

Mercedes-Benz of Littleton responded

Thank you for choosing Mercedes-Benz of Littleton. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 27, 2025

Friendly customer service. Austin Norris was especially helpful and very pleasant to interact with. Overall, it was a pleasant experience. More

by KAPAL.GANDIKOTA
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Al Zainati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Seubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Norris
Jun 27, 2025 -

Mercedes-Benz of Littleton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 26, 2025

I just picked my car up last night from a recall. They said they all did a full 52 point inspection and first thing when I turned my car on this morning the oil light is on. More

by DENISENELSEN
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None of the above
Jun 29, 2025 -

Mercedes-Benz of Littleton responded

Denise, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out. Customer Experience Team Mercedes-Benz of Littleton

June 26, 2025

I have received excellent service from Mercedes Benz of Littleton. My advisor, Chris, is communicative and professional. More

by KGJONES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bridges
Jun 26, 2025 -

Mercedes-Benz of Littleton responded

Thanks for sharing about your experience with Mercedes-Benz of Littleton. We appreciate your business and hope to see you again soon! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 26, 2025

Everything was done professionally on all levels from the pick up of my vehicle from my driveway to the constant feedback of my service manager. The video inspection is a great tool. The service report of al More

by WELKIM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service manager
Jun 26, 2025 -

Mercedes-Benz of Littleton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Littleton to be a positive one. Please don't hesitate to reach out if you need anything else. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 24, 2025

I had a vehicle that has some serious issues, at the time I felt angry and betrayed. However, this dealership took ownership of the issue and went above and beyond to make it right. Mark, Zander and the res More

by DH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zander Lens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Mercedes-Benz of Littleton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mercedes-Benz of Littleton to be a positive one. Please don't hesitate to reach out if you need anything else. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 24, 2025

The service was prompt and seemingly well done. However, when I booked my appointment they offered a complementary car wash. When my car was returned, it was covered in what looks like tree/flower More

by barela_richard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Seubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2025 -

Mercedes-Benz of Littleton responded

Richard, thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

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