Jawad Al Zainati

Service is always good, well done, timely with courteous service agents who keep you well informed. service agents who keep you well informed. More

by sbarnr1100 Verified Customer Verified Customer

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The service was prompt, completely covered and expertly conducted. I was advised to purchase a maintenance plan that included the expensive transmission service. Some wise advice. conducted. I was advised to purchase a maintenance plan that included the expensive transmission service. Some wise advice. More

by Wain Verified Customer Verified Customer

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This dealership has been a joy to work with! They are prompt and courteous. Highly recommend. They are prompt and courteous. Highly recommend. More

by casey310 Verified Customer Verified Customer

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This is the first purchase from this location, so far they have been great... might just have to buy my next one with them. they have been great... might just have to buy my next one with them. More

by GOLDENBROCKWAY Verified Customer Verified Customer

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Love the service here! My service advisor, Austin, is friendly, informative and very communicative! The loaners are always appreciated! My service advisor, Austin, is friendly, informative and very communicative! The loaners are always appreciated! More

by John N. Verified Customer Verified Customer

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Great people, new management is great! They are living up to their ad campaign and not many businesses can say that. They are living up to their ad campaign and not many businesses can say that. More

by terryminnick11041 Verified Customer Verified Customer

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Checked in yesterday and when I went to pick up loaner they did not let me have as we usually do. They said since my insurance company was through Progressive they couldn't release the car. They just star they did not let me have as we usually do. They said since my insurance company was through Progressive they couldn't release the car. They just started this policy but he said whoever booked my appointment should have told me which they didn't and I left message and sent email to Service manager Tim xxxx with no response as of yet. I have had issues with this service department in the past with our other mercedes and the delivery of our new car that we decided to purchase and trade in our 2021 C300 for a brand new 2026 GLE 350 and it had a leak and just wanted it repaired. That was a total of 3 hours of my time wasted. I called my insurance company and they said I had coverage and should not have been a problem..I spoke again with Hayden the loaner car specialist who was actually very helpful and tried but he said he would call me back after he spoke with manager Tim xxxx but nothing so far. I will not be back nor will I ever buy another car at this dealership. I just made another appointment at the Cherry Creek Mercedes dealership and they have no issues with Progressive Insurance Company. They actually check your insurance and coverages prior to dropping off your car to assure you that its all good. More

by CHRIS@LEAUCTIONS.COM Verified Customer Verified Customer

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Always meets expectations and service personal care always friendly and helpful. I have no complaints. always friendly and helpful. I have no complaints. More

by GKORNREICH Verified Customer Verified Customer

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Easy to get into with a sprinter motorhome easy to find a service person Service person explained what was wrong and sent video Pick up went just as well Very pleased a service person Service person explained what was wrong and sent video Pick up went just as well Very pleased More

by Ksurratt Verified Customer Verified Customer

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The service was very thorough and they explained everything. Just wish it was not so expensive. everything. Just wish it was not so expensive. More

by ERIKA MCCOY Verified Customer Verified Customer

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