Mercedes-Benz of Littleton - Service Center

A serious car issue was dismissed and promised call backs and appraisals never happened. The dealership uses different phone numbers from all over the country, making impossible to tell the dealership is cal and appraisals never happened. The dealership uses different phone numbers from all over the country, making impossible to tell the dealership is calling, on the rare occasion they did call. Jawad’s customer service was appalling. He was rude, dismissive, and unprofessional. His behavior was condescending and I felt he was sexist towards me. He wouldn’t have treated my husband like he treated me. I felt like the staff took the same training… smile at the frustrated customer until they leave and never come back. Well, that worked! Not only will I never come back to this dealership, but it’s my last Mercedes and they’ve lost me as a customer. This was far from a premium experience and this dealership should be ashamed. More

We had a great car buying experience. The sales manager (Craig Bluhm) personally made us feel welcome, while also finalizing a very fair deal for us. Our sales consultant (Bill Shafi) d The sales manager (Craig Bluhm) personally made us feel welcome, while also finalizing a very fair deal for us. Our sales consultant (Bill Shafi) did an outstanding job helping us find the perfect car. After purchasing the vehicle, he thoroughly answered all of our questions about our new car. If I choose to to buy my 5th Mercedes Benz in the near future, I'll definitely start with the professionals at Littleton Mercedes Benz. More

Mercedes Benz Of Littleton has been a pleasure to work with from my first phone inquiry to picking up the car! with from my first phone inquiry to picking up the car! More

They were courteous, informative, and professional. They made sure I understood everything and even sent a video of their inspection. They made sure I understood everything and even sent a video of their inspection. More

Friendly and accommodating staff. Great communication. They give you updates on your car. Excellent service. Great communication. They give you updates on your car. Excellent service. More

Great service, great staff, great lobby, made me want to work there. Three more words work there. Three more words More

Exceptional customer service every time! I never have to stress when I take my car in, Austin always makes sure everything is taken care of. I never have to stress when I take my car in, Austin always makes sure everything is taken care of. More

Excellent Service and Advisor Mike was great getting it all done so I could beat the weather going home Thank You all done so I could beat the weather going home Thank You More

Austin and the gentleman who works at the front desk for the rental/loaner cars are very helpful. This was my third time in and every time it has been a great experience. Excellent customer service! the rental/loaner cars are very helpful. This was my third time in and every time it has been a great experience. Excellent customer service! More

Austin Norris was excellent in dealing with us. . he understood the issue and got out mercedes back to us early. Mercedes of Littleton is amazing with all of the extras.. towing, night work , tak . he understood the issue and got out mercedes back to us early. Mercedes of Littleton is amazing with all of the extras.. towing, night work , taking older people home and returning cars .. we know we are paying someway , but it is needed. Thank You. More