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Mercedes-Benz of Littleton - Service Center

Littleton, CO

4.8
333 Reviews

333 Reviews of Mercedes-Benz of Littleton - Service Center

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June 18, 2025

I had an incredible experience at this dealership! I actually walked over after a horrible experience next door at Ford and within an hour I was signing documents for my new Sprinter van! I met Tony a More

by TRISH8
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 18, 2025 -

Mercedes-Benz of Littleton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mercedes-Benz of Littleton. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 18, 2025

Chris the service writer does a great job as always and everyone their is friendly and helpful. More

by MELODY.MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Seubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris the Service Mgr. I always work with.
Jun 18, 2025 -

Mercedes-Benz of Littleton responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mercedes-Benz of Littleton, we look forward to having you as a valued customer for many years to come! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 16, 2025

Won’t turn off service needed box on dash without spending $500. Will not do it for $300 oil change. Ridiculous. Customer Lounge smells like stale sewer. Employees eat and drink most of the snacks in More

by Mercedes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jawad Al Zainati
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2025 -

Mercedes-Benz of Littleton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Customer Experience Team Mercedes-Benz of Littleton

June 16, 2025

I always get excellent service from this location, with everything being completed right the first time. More

by Daniel Gorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Frankovich
Jun 16, 2025 -

Mercedes-Benz of Littleton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 14, 2025

As always, service was exceptional from scheduling to car loaner to timeliness to final explanation of parts and labor to final cleaning and wash to acceptance and delivery. Mercedes lives up to its reputat More

by pmvinyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicolas Higa
Jun 14, 2025 -

Mercedes-Benz of Littleton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 13, 2025

I received great service at MB of Littleton. Thanks for taking care of my Benz! More

by lynnfreydenb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bridges
Jun 13, 2025 -

Mercedes-Benz of Littleton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Littleton. We look forward to having you as one of our valued customers for many more years to come! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 13, 2025

Analyzed the A/C and made the repair. Also completed the annual service. Great c More

by CHMCKINLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris service advisor
Jun 13, 2025 -

Mercedes-Benz of Littleton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 13, 2025

Chris Bridges is an excellent service advisor that is very professional and helpful. I highly recommend him as the primary service advisor. More

by BJR2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Bridges
Jun 13, 2025 -

Mercedes-Benz of Littleton responded

Thanks for sharing your thoughts about your experience with Mercedes-Benz of Littleton. We appreciate your business and hope to see you again soon! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 13, 2025

I took the car in to have summer tires installed. I was charged for a 43 point inspection that I did not authorize. The cost was more than $500 and the car only has 16,000 miles. Also, I asked them t More

by BERNIEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jawad Al Zainati
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Seubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Mercedes-Benz of Littleton responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

June 11, 2025

They fit me in to their schedule and promptly completed the brake service. Got it back cleaner than it was when I brought it in! More

by GLAIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service department
Jun 11, 2025 -

Mercedes-Benz of Littleton responded

Thanks for sharing about your experience with Mercedes-Benz of Littleton. We appreciate your business and hope to see you again soon! Where Luxury Feels Like Home Jerry Seubert Service + Parts Director Mercedes-Benz of Littleton

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