Mercedes-Benz of Littleton - Service Center

From the moment we arrived, no wait time & customer service was 5 star! They were thorough in explaining everything from drop off to pick up. We were satisfied with everything about this dealership. We service was 5 star! They were thorough in explaining everything from drop off to pick up. We were satisfied with everything about this dealership. We will definitely be returning and recommending this place! More

Fast and efficient. Brian was friendly and considerate to get the vehicle done, knowing I had a couple hour drive back. Brian was friendly and considerate to get the vehicle done, knowing I had a couple hour drive back. More

I had a service b appointment and was told my car was ready. When I arrived, they could not find the key to the car. After waiting 15 minutes, I was told the service rep (Rory) had the key but neglected ready. When I arrived, they could not find the key to the car. After waiting 15 minutes, I was told the service rep (Rory) had the key but neglected to notify the other attendants. When they finally brought the car around I found that it had not been washed as is standard procedure. They offered to take it back and wash it but I was in a hurry and didn’t want to wait another half hour. This is the second time I have been disappointed by the service department. After 20 years of excellent service at Mercedes, I wonder what’s happening now. More

Very professional, kept me informed throughout the entire service, liked the video review done by the service tech explaining every he would be doing. Overall a very pleasant experience and well done service service, liked the video review done by the service tech explaining every he would be doing. Overall a very pleasant experience and well done service. More

Was able to get a quick appointment and they had loaners available. Chris Bridges keeps us informed with consistent communication on status. available. Chris Bridges keeps us informed with consistent communication on status. More

Chris B was exceptional as always. His communication was great and service was delivered on time His communication was great and service was delivered on time More

Goood service. Quick, efficient and positive Would come back and would recommend this location again. Quick, efficient and positive Would come back and would recommend this location again. More

I always come back for all my MB issues with help from Dan and had told friends. I only go to other MB when you are too busy. Dan and had told friends. I only go to other MB when you are too busy. More

Service is great! Nicholas, my service advisor was excellent. He kept me informed on the progress of my service. Nicholas, my service advisor was excellent. He kept me informed on the progress of my service. More

Mercedes of Littleton took great care of my vehicle and provided prompt service and answers to all my questions. Very happy with this location! provided prompt service and answers to all my questions. Very happy with this location! More