Mercedes-Benz of Long Beach

Congratulations For Your Outstanding Customer Service When I met Toshi Sato at Mercedes Benz of Long Beach, he welcomed me with a big smile on his face. I can already tell he is eager to help me. I wante When I met Toshi Sato at Mercedes Benz of Long Beach, he welcomed me with a big smile on his face. I can already tell he is eager to help me. I wanted to buy a new car but did not really know what I wanted. Toshi was so patient helping me test drive a few cars until I found the one I wanted to buy. He was there with me from the time I entered the building until I drove the car take it home. I was very happy with his service and the people who where there to help me select the car of my choice. I will highly recommend him and this dealership for a job well done. Thank you, Toshi. Sat and everyone at Mercedes Benz of Long Beach. More

Thank you Extremely happy with the service and my car. Thank you very much and I will be back for more cars in the future and close future Extremely happy with the service and my car. Thank you very much and I will be back for more cars in the future and close future More

My reliable and friendly go-to car spot Firstly, I must make mention of how immaculately clean and well organized this dealership is- an added bonus to an already pleasurable welcoming staff Firstly, I must make mention of how immaculately clean and well organized this dealership is- an added bonus to an already pleasurable welcoming staff and user friendly structural layout. I’ve been a long time patron of this dealership. I hold this establishment in high regard due to its innumerable outstanding factors but namely Mr. David Gonzales, who goes above and beyond to ensure my requirements are not merely met but rather exceeded. José Quintana is a delight and is well versed and knowledgeable about Mercedes. He is also always available upon any queries I have til date about either of my two vehicles leased through this dealership. All involved in the process from start to finish are helpful, polite, and are vested in your best interest. They are the benchmark by which all others ought to be judged. I look forward to another 5 years with Mercedes of Long Beach. More

Steve Sweis is the best salesperson Absolutely amazing experience with Steve Sweis! Great professional who helped me get a wonderful deal. I look forward to working with him again in t Absolutely amazing experience with Steve Sweis! Great professional who helped me get a wonderful deal. I look forward to working with him again in the future. More

Excellent Service and attention Toshi went above and beyond what car sales personnel do to provide a satisfactory experience. Very satisfied with the result. Highly recommend for fut Toshi went above and beyond what car sales personnel do to provide a satisfactory experience. Very satisfied with the result. Highly recommend for future Mercedes purchase or lease. More

Nael Issa is the best! It's always a pleasure doing business with Mercedes-Benz of Long Beach. Nael Issa sold us 5 cars & we always get a good deal. It's always a pleasure doing business with Mercedes-Benz of Long Beach. Nael Issa sold us 5 cars & we always get a good deal. More

Auxiliary Battery Malfunction Scott Krause was my service advisor and he was most helpful. He was patient with my explanation of the problem and the procedure to check it. He was Scott Krause was my service advisor and he was most helpful. He was patient with my explanation of the problem and the procedure to check it. He was straight forward about the fact that there were no loaners and gave me options to either get home or wait. He came to see me in the waiting area several times to update me on progress. It turned out that the car was ready in less time than I expected. More

Great sales agent! Our agent was knowledgeable and listened to our input. This is the second time we have used Dez and would happily use him again on another Mercedes. Our agent was knowledgeable and listened to our input. This is the second time we have used Dez and would happily use him again on another Mercedes. More

Great service! Great service and beautiful facility - you can eat off the floor in the maintenance area. Christian is always friendly and professional. I would no Great service and beautiful facility - you can eat off the floor in the maintenance area. Christian is always friendly and professional. I would not ever take my car anywhere else. More

Fantastic experience and follow-through We were helped by Toshi and it was one of the best experiences we have had. Courteous, thorough, and professional at all times. Very helpful. The fina We were helped by Toshi and it was one of the best experiences we have had. Courteous, thorough, and professional at all times. Very helpful. The finance department was equally helpful. Highly recommend dealing with this dealership. More