Mercedes-Benz of Long Beach

Excellent service As always my experience was great!!! Christian is a wonderful service advisor. Always in tune with what my vehicle needs. My car is always back to me As always my experience was great!!! Christian is a wonderful service advisor. Always in tune with what my vehicle needs. My car is always back to me when promised. More

Selection in Metris Vans Was happy to see that Long Beach had 3 color choices in Metris Passenger vans (white, black, and silver) with the basic option packages that met our n Was happy to see that Long Beach had 3 color choices in Metris Passenger vans (white, black, and silver) with the basic option packages that met our needs. Dealership also did not have items such as roof racks or mud guards preinstalled on any of the vans that I looked at, which was a big plus for me. More

Service Great overall experience - excellent customer service; attention to details and concerns. Nick Ortiz was my Service Consultant - great working with h Great overall experience - excellent customer service; attention to details and concerns. Nick Ortiz was my Service Consultant - great working with him, it is always a pleasure More

Selene in Service is Great Selene is always on the ball , calls back, keeps updated, makes things easy. Always has a loner waiting and makes sure it had the same goodies as my Selene is always on the ball , calls back, keeps updated, makes things easy. Always has a loner waiting and makes sure it had the same goodies as my car if possible Thank you More

Best price and service! I live in Newport Beach by the largest Mercedes dealership and bought my last two Mercedes vehicles from Mercedes of Long Beach.....enough said. Ask I live in Newport Beach by the largest Mercedes dealership and bought my last two Mercedes vehicles from Mercedes of Long Beach.....enough said. Ask for Sophany Vun and she’ll take care of you! More

Happy with the customer service provided I would purchase a vehicle again from Sophuny Vun! :) Overall happy with the customer service provided. She was very helpful and friendly to work with I would purchase a vehicle again from Sophuny Vun! :) Overall happy with the customer service provided. She was very helpful and friendly to work with. More

Smooth Transaction This was the easiest major purchase I have ever made! I spoke with the salesman, Joel, on Wednesday, and told him what I was looking for. I received a This was the easiest major purchase I have ever made! I spoke with the salesman, Joel, on Wednesday, and told him what I was looking for. I received a call the next morning, and made an 11:30 appointment. I was driving the vehicle off the lot by early afternoon! Joel did a great job of explaining the features. He was professional, courteous, and never pushy. The sales manager, Ahmed, was equally easy to deal with. This was a very pleasant experience, and I look forward to dealing with Mercedes-Benz of Long Beach for all my service needs in the future. More

Amazing Customer Service-Very Professional-Great Followup This is my second purchase from Mercedes Benz-Long Beach and Kristine Valencia. This young lady is all about customer service. She made it so easy, I This is my second purchase from Mercedes Benz-Long Beach and Kristine Valencia. This young lady is all about customer service. She made it so easy, I told Kristine exactly what I wanted and within a few days she had the car brought in from another location, detailed and ready to go. Kristine even offered to deliver the car to me to my office or home. Jose her assistant was also a pleasure to deal with. Jose went around the car with my wife and I, hooked up our phones and did a great job of explaining some of the key features of the vehicle. I have purchased from other top dealerships in Southern California and I have to say Mercedes Benz-Long Beach is by far the best. They know how to take care of the customer are very professional and make buying a new car very easy. Awesome job Kristine & Jose... Thank You, J.W. More

Very professional and honest people to deal with. Very Professional and very honest people to deal with. I would definitely send my friends and family to see Dez at Mercdez of Long Beach!! Very Professional and very honest people to deal with. I would definitely send my friends and family to see Dez at Mercdez of Long Beach!! More

Good & Quick Service My light bulbs were all going out, so I called Mb LB and got a rough estimate over the phone, and called independents for the same. The estimates were My light bulbs were all going out, so I called Mb LB and got a rough estimate over the phone, and called independents for the same. The estimates were close enough so I made an appointment at MB LB. they were able to do it while I waited. There was an issue with one light, but the resolved it immediately. I also did the headlight restoration (they were really obscured) and they came out like new (I’ll see how long that lasts). Good job Raymond and MBLB! More