Mercedes-Benz of Long Beach

GREAT CUSTOMER SERVICE Arrived at 7:00 a.m. and was greeted by Christian Magana, same man who helped me last year. Christian promised I would be out of there in two hours a Arrived at 7:00 a.m. and was greeted by Christian Magana, same man who helped me last year. Christian promised I would be out of there in two hours and he kept his word. I had some coffee, watched TV, took a stroll around the dealership. Passed on the opportunity of buying an absolutely luxurious AMG for only $193,000 and decided instead to have "old Betsy" tuned up. A good decision. See you next year. P.S. If I do win the lottery that AMG is coming home with me. More

thanks I was told it would take a couple of hours. I walked around and enjoyed the day. The service rep did say he would message me when the job was comple I was told it would take a couple of hours. I walked around and enjoyed the day. The service rep did say he would message me when the job was complete. More

Another great experience if Your looking a great experience and no drama, you need to see Dez Desbiens, We have had three transactions with Dez and they have all been wonderfu if Your looking a great experience and no drama, you need to see Dez Desbiens, We have had three transactions with Dez and they have all been wonderful. I encourage you to speak with Dez and see how easy and painless buying or leasing a vehicle can be. I have purchased other brands of vehicles and it normally been a very difficult experience and make the large purchase almost regrettable. See Dez and you will be very satisfied. More

Abel gave the best customer service ever!!!!! A wonderful experience with Abel. He’s great. I wish all customer service people were as polite, knowledgeable, thorough and honest as Abel. Thank you A wonderful experience with Abel. He’s great. I wish all customer service people were as polite, knowledgeable, thorough and honest as Abel. Thank you for such good treatment Abel. More

Unlike a couple of other Mercedes dealers I have frequented in the past few years, the service department of Mercedes Benz of Long Beach is always ready to jump in, take the car with a day’s notice, frequented in the past few years, the service department of Mercedes Benz of Long Beach is always ready to jump in, take the car with a day’s notice, provide a loaner and get the job done quickly and properly. We’ll done! More

Service oriented I had a minor issue with my car so called the service dept and left a voicemail. My callback came the same afternoon and got immediate appointment fo I had a minor issue with my car so called the service dept and left a voicemail. My callback came the same afternoon and got immediate appointment for following day. Anthony was efficient and friendly to set everything up and let me know how the problem would be dealt with. My car was back to me next day, problem solved! Thanks Anthony for your assistance. More

Great Experience Absolutely love this dealership! Steve, in Sales is the best and Erin in Finance made the process smooth and fun! This is my 4th car with MB LB and Absolutely love this dealership! Steve, in Sales is the best and Erin in Finance made the process smooth and fun! This is my 4th car with MB LB and definitely will be back again for my next! More

Great customer service. Christian Magana is a great service advisor. He is very attentive and very courteous. An asset to Long Beach Mercedes Benz. Long Beach is a bit of Christian Magana is a great service advisor. He is very attentive and very courteous. An asset to Long Beach Mercedes Benz. Long Beach is a bit of a distance from home but the direct access to the freeway help a lot and the customer service keeps me returning. More

Great Service Advisor! Raymond Yambao has been my service advisor for many years and he is always professional and attentive to my service needs. He keeps me updated on the Raymond Yambao has been my service advisor for many years and he is always professional and attentive to my service needs. He keeps me updated on the process of the repairs when I bring in my vehicle for service. More

Nice staff! Joel worked hard to get what I wanted for my car. He was able to give me the amount I wanted for my trade in Joel worked hard to get what I wanted for my car. He was able to give me the amount I wanted for my trade in More