Mercedes-Benz of Long Beach

Everything customized to my needs. I liked being treated with respect and having all of my questions answered, as well as being shown the inside panels & how everything worked. Most im I liked being treated with respect and having all of my questions answered, as well as being shown the inside panels & how everything worked. Most important finding the car that matched my desires and finances. More

Great help and solution focused. Everyone was respectful and helpful. Every time I had a question, the team followed up and got back to me quickly. Happy to be and remain a customer. Everyone was respectful and helpful. Every time I had a question, the team followed up and got back to me quickly. Happy to be and remain a customer. More

Great customer service Debbie is always great, willing to please you in our need. Great smile. Very friendly customer service and our car was ready just 4 hours after we dro Debbie is always great, willing to please you in our need. Great smile. Very friendly customer service and our car was ready just 4 hours after we dropped. More

Professional Service all the way! Rebecca Lee made the service as quick and efficient as possible while being friendly, upbeat and personable! I come all the way from Orange County to Rebecca Lee made the service as quick and efficient as possible while being friendly, upbeat and personable! I come all the way from Orange County to service my car and the whole process is seamless. I look forward to my rental car and the coffee! More

New lease Very helpful and not overbearing. Joel had everything ready for my son and daughter-in-law prior to our arrival and answered all of their questions s Very helpful and not overbearing. Joel had everything ready for my son and daughter-in-law prior to our arrival and answered all of their questions since they are the ones that will be using the car. More

Awesome!!! Kudos to Christian My experience was awesome. I chose to wait for my car and the service was completed in a very timely manner. I had some concerns but Christian was v My experience was awesome. I chose to wait for my car and the service was completed in a very timely manner. I had some concerns but Christian was very reassuring and patient. I am so thankful to all the employees at MB of LB especially Ali and now Christian. More

Rob Merc Review I always have a good experience at LB Mercedes. The purchase process and service center are always friendly and professional. I do recommend the st I always have a good experience at LB Mercedes. The purchase process and service center are always friendly and professional. I do recommend the staff at LB Mercedes More

Great! Rebeca is very friendly and personable. I needed a tire, Rebeca took good care of me. Excellent service. This is my 3rd Benz. I always bring my cars here for service. I have been a Benz girl I needed a tire, Rebeca took good care of me. Excellent service. This is my 3rd Benz. I always bring my cars here for service. I have been a Benz girl for 20 Years. Love my E350!!!! More

Easy to deal with Dez made the leasing experience stress free, and I really appreciate how responsive he’s been to all my questions about our new GLE 450. Dez made the leasing experience stress free, and I really appreciate how responsive he’s been to all my questions about our new GLE 450. More

Amazing Service! Mr Colby Shaffer was my Service advisor and from start to finish I really enjoyed my experience. I was greeted by Oliver in the service drive then ont Mr Colby Shaffer was my Service advisor and from start to finish I really enjoyed my experience. I was greeted by Oliver in the service drive then onto my Service Advisor Mr Shaffer. He explained everything & what to expect, if I wanted my car cleaned and what time to expect them to finish. He offered me a loan car which I didn’t need he showed me where the customer lounge was and where all the refreshments were too. He promptly called me when my car was ready and before I knew it I was back on the road! Great service guys! More