Mercedes-Benz of Long Beach

Positive Energy + Smiles I am awestruck by the level of kindness and courtesy and hard work that everyone embodies at the Mercedes Benz of Long Beach dealership. I met many pe I am awestruck by the level of kindness and courtesy and hard work that everyone embodies at the Mercedes Benz of Long Beach dealership. I met many people across all departments; sales, trade-in, finance, management, service, admin, custodial and they were all very positive and helpful people. All hardworking professionals. I am very grateful for their efforts to help me purchase a new car that fit my budget and current financial situation. Salt of the earth good people, all of them. Go and buy a car from them. You’ll find very positive energy and good feelings, among the amazing inventory, that you will sense in your new car. God bless everyone there. Thank you so much. More

Very easy working with sales, So happy no pressure was given Great sales info with no pressure and felt Steve Sweis was willing to work with the customer..would purchase again at this dealership..thank you for t Great sales info with no pressure and felt Steve Sweis was willing to work with the customer..would purchase again at this dealership..thank you for this easy process.. More

Excellent Service. Scheduled my one year service appointment for my CLA250 Once it was my turn my service advisor was very polite, I told him it was my first time there Scheduled my one year service appointment for my CLA250 Once it was my turn my service advisor was very polite, I told him it was my first time there for service, he guided me to the process- he even walked me to a waiting area and showed me where my favorite drink was- “coffee” . Great experience at MBz Long Beach, Thank You: Nicholas O. Highly recommended- til next time. J.M ***** More

Scheduled maintenance bisit It was a surprise to have my car not start. A notice that there was a failure to schedule a checkup. Cat wouldn’t start. Has to jump car and drive it It was a surprise to have my car not start. A notice that there was a failure to schedule a checkup. Cat wouldn’t start. Has to jump car and drive it to location after hours More

Flat tire blues, Dealership Customer Service to the rescue My Husband had taken the GLC 300 to work up in the Valley and during that trip, he ran over a nail or screw and the pressure warning system advised th My Husband had taken the GLC 300 to work up in the Valley and during that trip, he ran over a nail or screw and the pressure warning system advised that the right rear tire was at 17 PSI so he filled it to get back home. The next day on a Saturday I started up the car to find it down to 1% and immediately called Chris my Customer Service Rep and Mercedes of LB , Chris advises me to bring in the car for the safety aspect of the issue, he couldn’t guarantee me that it would be ready by the end of the day due to the large # of other appointments already ahead of me for the day. Within 3 hours Chris was able to have the tire replaced , put on a matching left rear , service the car for a recall issue and got me back the car in less than 4 hours! Chris was also able to get me a few breaks on the fees and labor and I left the dealership with a sense of security and good will knowing my car was back up to peak performance once again!! Thank you Mercedes of LB for all you do for your clients and customers each and every day!! More

Worth going the extra mile for It was easy to get an appointment and a loaner. All the work was carefully explained by Christian and no unneeded items were pushed on me. It was easy to get an appointment and a loaner. All the work was carefully explained by Christian and no unneeded items were pushed on me. More

Excellent service Excellent service. I would definitely recommend mercedes Benz of Long Beach to all my family and friends. Thank you for all your help. Sincerely Law Excellent service. I would definitely recommend mercedes Benz of Long Beach to all my family and friends. Thank you for all your help. Sincerely Lawanda More

Great customer service Every time I bring my car to the dealership, the staff greet me as though I’m the most important customer they have. Thank you so much, I know I can g Every time I bring my car to the dealership, the staff greet me as though I’m the most important customer they have. Thank you so much, I know I can go elsewhere, but the staff here and the workmanship is what keeps me coming back. More

Best Mercedes Dealership The service was outstanding and everyone is so friendly and helpful. John helped me to get my first Mercedes and made the experience a great one. He w The service was outstanding and everyone is so friendly and helpful. John helped me to get my first Mercedes and made the experience a great one. He was so patient and very informative. April in the finance department made it very easy and was extremely helpful. She was a pleasure to work with as well. I highly recommned this dealership and dont plan to go anywhere else once its time for our next car. More

Best dealership I’ve been to This isn’t the closest dealership to me but I’ve been coming here for 9 years and they treat everyone with respect and they’re friendly and honest. This isn’t the closest dealership to me but I’ve been coming here for 9 years and they treat everyone with respect and they’re friendly and honest. More