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Mercedes-Benz of Long Beach
Signal Hill, CA
666 Reviews
There are numerous reasons why drivers choose Mercedes-Benz of Long Beach. Proudly serving Signal Hill, Downey, Carson CA and Lakewood CA, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail.
That means you can expect to learn all of the features of the specific new Mercedes-Benz C-Class, GLC 300, E-Class, GLE 350 or GLA 250 you're interested in. In the market for a pre-owned car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 666 reviews
April 14, 2019
Excellent customer Staff has always exhibited excellent customer service skills. Patience and knowledge is a plus. Standing ovation to Nick Ortiz for his unwavering de Staff has always exhibited excellent customer service skills. Patience and knowledge is a plus. Standing ovation to Nick Ortiz for his unwavering dedication to customers. More
by Quinn4245
Employees Worked With
April 13, 2019
Great service Always my go to person Nick Ortiz is attentive, knowledgeable and overall great customer service. He got me in and out of the dealership when he recog Always my go to person Nick Ortiz is attentive, knowledgeable and overall great customer service. He got me in and out of the dealership when he recognized I’m running behind on schedule. More
by fred
Employees Worked With
April 13, 2019
MAINTENANCE SERVICE Nick is a wonderful representative. He takes time to go over findings and makes recommendations without pressure. Shows concerns for the client and Nick is a wonderful representative. He takes time to go over findings and makes recommendations without pressure. Shows concerns for the client and is very polite. More
by roadster
Employees Worked With
April 13, 2019
Service Debbie/Sophany make the experience of the dealership invaluable. I drive all the way from Colorado to have my servicing done.....and would buy another Debbie/Sophany make the experience of the dealership invaluable. I drive all the way from Colorado to have my servicing done.....and would buy another from them too! More
by Basecamp
April 12, 2019
Great service for Sprinters Debbie Auman helped us with our Sprinter servicing. Her knowledgeable, helpful service is terrific. Not all MB dealerships have great Sprinter servi Debbie Auman helped us with our Sprinter servicing. Her knowledgeable, helpful service is terrific. Not all MB dealerships have great Sprinter service with the appropriate software, parts and larger service bays. Our only observation is that this dealership could use a little more space to hold all the cars and Sprinters waiting for service. We will be back! More
by dhowsf
Employees Worked With
Debbie Auman
April 11, 2019
Maintenance Service Courteous friendly Service. Facilities were clean and comfortable. All employees were very courteous and helpful. I did have to wait 10-15 minutes for Courteous friendly Service. Facilities were clean and comfortable. All employees were very courteous and helpful. I did have to wait 10-15 minutes for my advisor which was a little irritating More
by rrochioka
Employees Worked With
Jesse
April 09, 2019
Good Experience I just had to bring my car in to have the airbags changes out because of the recall. Christian Magana helped me and was very nice to deal with. It d I just had to bring my car in to have the airbags changes out because of the recall. Christian Magana helped me and was very nice to deal with. It did not take long for me to drop my car off. They finished the work very quickly which I appreciated. More
by Peggy Peppers
Employees Worked With
Christian Magana
April 09, 2019
Great Service The service and price was better than any other place. I have been shopping around and someone told me to go to the dealer and they were right. Great The service and price was better than any other place. I have been shopping around and someone told me to go to the dealer and they were right. Great More
by Anak
Employees Worked With
April 06, 2019
First Service Appointment Nick is always providing excellent customer service! I would recommend Nick to my friends and family for all of their service needs. Very happy with m Nick is always providing excellent customer service! I would recommend Nick to my friends and family for all of their service needs. Very happy with my experience with Mercedes Benz. More
by Sashaj5
Employees Worked With
April 05, 2019
Perfect Christian was excellent, as always!! Every time I come in I am greeted with the warmest welcome! He definitely makes my experience personal! Always a Christian was excellent, as always!! Every time I come in I am greeted with the warmest welcome! He definitely makes my experience personal! Always a pleasure! More
by AWalk92
Employees Worked With
