Mercedes-Benz of Long Beach

Awesome!!! Kudos to Christian My experience was awesome. I chose to wait for my car and the service was completed in a very timely manner. I had some concerns but Christian was v My experience was awesome. I chose to wait for my car and the service was completed in a very timely manner. I had some concerns but Christian was very reassuring and patient. I am so thankful to all the employees at MB of LB especially Ali and now Christian. More

Great! Rebeca is very friendly and personable. I needed a tire, Rebeca took good care of me. Excellent service. This is my 3rd Benz. I always bring my cars here for service. I have been a Benz girl I needed a tire, Rebeca took good care of me. Excellent service. This is my 3rd Benz. I always bring my cars here for service. I have been a Benz girl for 20 Years. Love my E350!!!! More

Amazing Service! Mr Colby Shaffer was my Service advisor and from start to finish I really enjoyed my experience. I was greeted by Oliver in the service drive then ont Mr Colby Shaffer was my Service advisor and from start to finish I really enjoyed my experience. I was greeted by Oliver in the service drive then onto my Service Advisor Mr Shaffer. He explained everything & what to expect, if I wanted my car cleaned and what time to expect them to finish. He offered me a loan car which I didn’t need he showed me where the customer lounge was and where all the refreshments were too. He promptly called me when my car was ready and before I knew it I was back on the road! Great service guys! More

Easy to deal with Dez made the leasing experience stress free, and I really appreciate how responsive he’s been to all my questions about our new GLE 450. Dez made the leasing experience stress free, and I really appreciate how responsive he’s been to all my questions about our new GLE 450. More

One year maintenance Everything went smoothly. Rebecca Lee was my client service advisor and she was friendly, courteous and thorough. the wait was a bit long but it was F Everything went smoothly. Rebecca Lee was my client service advisor and she was friendly, courteous and thorough. the wait was a bit long but it was Friday so the dealership was busy. More

Dez is fantastic Shopped around for a while. Decided to wait. Then Dez shot me another email with updated price and I couldn’t pass it up. Dez is fantastic to work wit Shopped around for a while. Decided to wait. Then Dez shot me another email with updated price and I couldn’t pass it up. Dez is fantastic to work with. Responsive, honest, and great follow up. Deciding to buy and second vehicle from him now, and it’s great to know that I don’t even need to shop around for pricing. Thanks againDez!! More

Excellent service Everything about my process was awesome Thank you again for your services . I will continue to buy from Long Beach Mercedes. They will make it happe Everything about my process was awesome Thank you again for your services . I will continue to buy from Long Beach Mercedes. They will make it happen More

Superior Service Experience My service advisor kept me in the loop at all stages of the service process. He returned my calls promptly, gave me realistic expectations, and was v My service advisor kept me in the loop at all stages of the service process. He returned my calls promptly, gave me realistic expectations, and was very accommodating to my schedule. More

Nicholas Ortiz is the best. He explained everything that was going to be done and he got it done! I was very pleased with his service. Couldn't have been better He explained everything that was going to be done and he got it done! I was very pleased with his service. Couldn't have been better More

Excellent service by Nick Nick called with updates, he was very efficient, and helpful. Price for service was reasonable for Mercedes. The only problem was I saw some scratches Nick called with updates, he was very efficient, and helpful. Price for service was reasonable for Mercedes. The only problem was I saw some scratches on my car that I didn’t see there previously. Otherwise I will definitely go back. Thanks Nick! More