Mercedes-Benz of Long Beach

Always accommodating Went just as scheduled. They even called about the time they said it would be completed. Thanks MB of LB. Good Job !! The car runs great. Went just as scheduled. They even called about the time they said it would be completed. Thanks MB of LB. Good Job !! The car runs great. More

Fist time Mercedes-Benz GLE 400 Lee Mehlman was Excellent customer services and knowledge of Mercedes Benz, He was very helpful for any question and friendly , good on follow up by e Lee Mehlman was Excellent customer services and knowledge of Mercedes Benz, He was very helpful for any question and friendly , good on follow up by email and phone . More

Great service from Ali, and management, they helped get us over the line by offering us a price we could not refuse. We would return. from Ali, and management, they helped get us over the line by offering us a price we could not refuse. We would return. More

Service Always Exceptional We purchased our vehicle at a dealership near San Francisco, but have it serviced in Long Beach. They are highly competent and professional. We apprec We purchased our vehicle at a dealership near San Francisco, but have it serviced in Long Beach. They are highly competent and professional. We appreciate the care and friendliness of the service advisors and the quality of the work done. Long Beach Mercedes-Benz offered us better support than the original dealership! More

A constant excellent service! Christian Magaña provides an excellent service every time it's programmed for my car and every time an unexpected situation arise! Great knowledge Christian Magaña provides an excellent service every time it's programmed for my car and every time an unexpected situation arise! Great knowledge of Mercedes Benz products! Very friendly attention! Great follow up by emails, phone calls and texts messages! More

Last Minute Brake Pad Replacement (with loaner vehicle) Nicholas Ortiz was very helpful in servicing my car quickly (within 4 hours), and providing me with a loaner vehicle. I called the day before to sched Nicholas Ortiz was very helpful in servicing my car quickly (within 4 hours), and providing me with a loaner vehicle. I called the day before to schedule the service, and was accommodated. More

Regular service plus warranty work I brought the car in for a regular service. I also wanted to point out where my drivers seat upholstery was splitting. Before I could mention it, my s I brought the car in for a regular service. I also wanted to point out where my drivers seat upholstery was splitting. Before I could mention it, my service advisor pointed it out and wanted to make sure it was also taken care of. A loaner car was available for me (5 stars), so I went on my way. Rebecca kept me posted on the upholstery repair, and found it covered by warranty. The seat looks brand new. My appointment for service was at 7:00 am. I was in the loaner car, headed to work by 7:30. (5 stars) More

very happy with the service First time I took my car for service work completed as promised two hours Very friendly and professional service I will highly recommend recommend y First time I took my car for service work completed as promised two hours Very friendly and professional service I will highly recommend recommend your services More

Jesse Lopez is the Man Excellent service and all done and completed in a most timely manner. Treated like a real person, not just a number, Jesse updated me at every turn. Excellent service and all done and completed in a most timely manner. Treated like a real person, not just a number, Jesse updated me at every turn. More

Service I came on time as my appointment schedule and the result was excellent . Nick is knowledgeable, very friendly. If possible, I would like Nick Ortiz t I came on time as my appointment schedule and the result was excellent . Nick is knowledgeable, very friendly. If possible, I would like Nick Ortiz to be the service advisor on my next appointment. More