Mercedes-Benz of Long Beach

Excellent customer service Toshi and Lisa are great. I’ve been super happy customer of them for past 9 years. I recommend them to all of my friends and coworkers. Thanks Toshi a Toshi and Lisa are great. I’ve been super happy customer of them for past 9 years. I recommend them to all of my friends and coworkers. Thanks Toshi and Lisa!! More

Took care of my service and explaining the system function Took care of the service and explaining the function of the system happy with the service will be back next service thankyou and will recommended Took care of the service and explaining the function of the system happy with the service will be back next service thankyou and will recommended More

Excellent customer service! MZB of LB provides excellent customer service and care. Thank you Jesse Lopez and Mae Gant! They were both very helpful. They adding quality to my vis MZB of LB provides excellent customer service and care. Thank you Jesse Lopez and Mae Gant! They were both very helpful. They adding quality to my visit. More

Experience was perfect. But My car was washed after being serviced. Honestly, it looked better before it went in for service. There was no attention to detail and there are now My car was washed after being serviced. Honestly, it looked better before it went in for service. There was no attention to detail and there are now scratches near the driver's door handle, looks like someone did not use a soft towel. Quality of work for simply washing a car was not acceptable. More

First oil change on my new car1 As always, the service department was great. What I like most is having a Service Advisor or Concierge really, who is always the same person. In a dep As always, the service department was great. What I like most is having a Service Advisor or Concierge really, who is always the same person. In a depersonalized world this is a luxury I truly appreciate. I know him, he knows me, and the text system is the best. I know if the car will be longer, ready sooner, or any other details pertinent to the appointment. I leased this vehicle after an offer so good I couldn't refuse. It is so much more car than I thought. The longer I have it the more I enjoy it. Once you go AMG you can never go back! More

Issa is awesome sale man Awesome customer service. Really helped me get into a car I love! Issa made me feel right at home. Also he is very knowledgeable about the cars he sel Awesome customer service. Really helped me get into a car I love! Issa made me feel right at home. Also he is very knowledgeable about the cars he sel... More

Amazing experience. Awesome customer service. Really helped me get into a car I love! John made me feel right at home. Also he is very knowledgeable about the cars he sel Awesome customer service. Really helped me get into a car I love! John made me feel right at home. Also he is very knowledgeable about the cars he sells. More

Very Good Service Overall service is very good. But a recall from MB manufactory can't be done again (more than 2 years already) and I have to wait another 6 more mon Overall service is very good. But a recall from MB manufactory can't be done again (more than 2 years already) and I have to wait another 6 more months More

Service - Recall/Update Lights I live closer to the Signal Hill Mercedes Benz but I purchased my car at House of Imports in Buena Park. I tend to get my car serviced at either loca I live closer to the Signal Hill Mercedes Benz but I purchased my car at House of Imports in Buena Park. I tend to get my car serviced at either location based on customer service and/or price. This appointment I experienced excellent service was very pleased. I came in to get my airbags replaced due to a recall, my spare tire fixed, and a few light bulbs replaced. We received a good rate on replacing my air filter and decided to have that done as well. Christian was very helpful! My next visit will most likely be at Signal Hill again! More

Courteous, professional Appt was on time. Loaner car was perfect and I got my car back that evening. Nick was friendly, kind, professional and efficient. All in all a pleasan Appt was on time. Loaner car was perfect and I got my car back that evening. Nick was friendly, kind, professional and efficient. All in all a pleasant experience More