Mercedes-Benz of Long Beach

The sales manager rocksss!! I wasn’t planning to lease a car and I hated lease but David the sales manager was awesome he even made me love Mercedes and the lease thing. as long I wasn’t planning to lease a car and I hated lease but David the sales manager was awesome he even made me love Mercedes and the lease thing. as long as that sales manager is there I think I’ll be always feeling that I am in good hands. More

Great experience and staff We have always had a good experience with this dealership. service is prompt and professional and staff is courteous and helpful. We have also gotte We have always had a good experience with this dealership. service is prompt and professional and staff is courteous and helpful. We have also gotten good deals on the 3 new cars we have bought from them. More

Battery and alignment Everyone is very helpful and friendly. The tire alignment and the replacement of the auxiliary battery were completed within the time estimated. Pay Everyone is very helpful and friendly. The tire alignment and the replacement of the auxiliary battery were completed within the time estimated. Payment was quick and convenient. More

The best! Raymond at Service was the best. He made sure I got picked up and dropped off on time, had my car ready at the time expected, and kept me updated on p Raymond at Service was the best. He made sure I got picked up and dropped off on time, had my car ready at the time expected, and kept me updated on progess. He was absolutely exemplary. More

Always Professional and Courteous MBLB always makes me feel like a Valued Customer. I am always greeted promptly and professionally, and made to feel that my business really matters! I MBLB always makes me feel like a Valued Customer. I am always greeted promptly and professionally, and made to feel that my business really matters! I am Very Appreciative. More

Quick and Easy Repair Dropped my car off to have engine light looked at. I requested the shuttle to take me home, but was offered a loaner vehicle instead. Rebecca Lee ve Dropped my car off to have engine light looked at. I requested the shuttle to take me home, but was offered a loaner vehicle instead. Rebecca Lee very helpful and the employee who processed my loaner vehicle paperwork was very nice and friendly. More

Excellent Service I found the used car I wanted on cars.com and contacted Mercedes Benz of Long Beach. Lee helped me with the questions I had about the car and got bac I found the used car I wanted on cars.com and contacted Mercedes Benz of Long Beach. Lee helped me with the questions I had about the car and got back to me within a half hour. When I decided I wanted the car, Lee got things started quickly. Erin, the financial manager, then took over the financing, and immediately started all of the paperwork to purchase the car. Whenever I inquired on a matter, either Lee or Erin responded with the answers. All in all, I am very pleased with the help of both Lee and Erin, and their efficiency in getting the purchase through quickly and painlessly. More

Never Disappoint! Jesse is awesome!! He accommodates my needs. I am a pain at times and he still helps me lol He is the best. Also, the repair team needs recognitio Jesse is awesome!! He accommodates my needs. I am a pain at times and he still helps me lol He is the best. Also, the repair team needs recognition, too, because they are the ones fixing the issues and keeping me safe. thanks to all! More

Great customer service , Kristin was wonderful and she took care of everything very quickly. This is my second vehicle from this dealership in two years . , Kristin was wonderful and she took care of everything very quickly. This is my second vehicle from this dealership in two years . More

First service experience Despite an unorganized check in process, the overall experience was positive. My appointment was never acknowledged and three people had to ask why I Despite an unorganized check in process, the overall experience was positive. My appointment was never acknowledged and three people had to ask why I was there before I was helped. Once Nicholas Ortiz helped me everything was great. He was helpful and professional. A great guy who I want to thank for the great help. Car was ready when promised. More