Mercedes-Benz of Long Beach

Brake and rotor replacement Great customer service, loved the loaner and quick turnaround on the brake job. Highly recommend this dealership if you are interested in purchasi Great customer service, loved the loaner and quick turnaround on the brake job. Highly recommend this dealership if you are interested in purchasing and service. More

Great Service! I have an older MB, but it always feels like new when I leave here. The service representative is Rebecca Lee, who keeps in contact with me using text I have an older MB, but it always feels like new when I leave here. The service representative is Rebecca Lee, who keeps in contact with me using text messages, which I really like. Plus she gets me discounts on everything I have done. They seem to do a great job in diagnosing needed fixes. I have also been able to get a loaner, which makes it way easier on my schedule. And my car comes out sparkling clean from their car wash! More

Fast, friendly, service I brought my car in for a service recall and in the course of that service it was determined that I needed a new battery. I receive a text letting me I brought my car in for a service recall and in the course of that service it was determined that I needed a new battery. I receive a text letting me know, and after confirmation that I wanted to have it replaced, it was done quickly, and my car was ready to go after a car wash, which was included. Selene, my service adviser, took the time to explain to me a couple of features that my car has which I was previously unaware of. More

Pleasant The Service took my car in on time, Give me all the details on the service. And returned my car before they said it would be done. They saw that my ti The Service took my car in on time, Give me all the details on the service. And returned my car before they said it would be done. They saw that my time is Valuable too! Thank you. More

Another Exceptional Purchase Experience with Dez! We've owned or leased 8 Mercedes in our lifetime, and this is our 4th straight lease with this dealership. We live in San Diego, but the local dealer We've owned or leased 8 Mercedes in our lifetime, and this is our 4th straight lease with this dealership. We live in San Diego, but the local dealers are nowhere near as transparent and forthright as Dez. He provides all the detailed numbers (RV, MF, Adjusted Cap Cost, etc.), so you can review in the comfort of your home. You can shop his deals, but you will find that few dealers in SoCal can match or beat. Further, all paperwork is furnished via email, so we simply drove up on a Sunday morning and returned our GLE for a GLS. We arrived at 1030a and were on our way at 1130a as he and his Finance Manager, April(?), were extremely efficient. I tell all my colleagues who are in the market for a Mercedes to start (and end) with Dez at Long Beach. More

Rebecca is always a pleasure with work with I live in San Clemente but I drive down to signal hill Mercedes just for service. Rebecca is super professional and a great asset to signal hill Merce I live in San Clemente but I drive down to signal hill Mercedes just for service. Rebecca is super professional and a great asset to signal hill Mercedes. She goes above and beyond to make sure everything is done efficiently and effectively from start to finish. Thank you More

Superb service from Greg Nersissian The dealership is clearly focused on my satisfaction and Greg Nersissian made sure that he exceeded my expectations. I was blown away by the clarity a The dealership is clearly focused on my satisfaction and Greg Nersissian made sure that he exceeded my expectations. I was blown away by the clarity and efficiency of the leasing process - and it was also fun! Greg treated me very well - would recommend him to anyone. More

convenient, professional, cordial, personal attention The location is very convenient on/off the freeway. This was my first visit to the service department. My assigned service advisor, Nick Ortiz was v The location is very convenient on/off the freeway. This was my first visit to the service department. My assigned service advisor, Nick Ortiz was very professional, business-like. He was very cordial and provided some exceptional personal attention toward helping me to get my dead cell phone charged while I waited for my vehicle to be serviced. More

Recall service for ecu Very helpful and friendly people, they deliver what they say time wise and job, thank you so much. we shopped around for new Van to convert it to RV a Very helpful and friendly people, they deliver what they say time wise and job, thank you so much. we shopped around for new Van to convert it to RV and other sales people want to sell you what they want they never listen put in long beach we fount a wonderful lady, her name is Sophany Vun, she gave us all the info we need and the price we think about, so we bought the van, we are very happy with it, thank you again. More

Service Experience Service assistance was great. Nick was professional and kept me informed throughout the process. Much different experience than past years. Recommend Service assistance was great. Nick was professional and kept me informed throughout the process. Much different experience than past years. Recommend checking out the new attitude at LB Mercedes. More