Mercedes-Benz of Long Beach

No Complaints! From sales to service (including courtesy loan staff) MBLB is the best. Concerns are taken seriously. Repairs are handled with little down time and From sales to service (including courtesy loan staff) MBLB is the best. Concerns are taken seriously. Repairs are handled with little down time and everyone is so very friendly! I have dealt with Jesse Lopez in service the most and he is top-notch. I appreciate his attention to detail and commitment to his profession. More

Top Notch Service Mercedes Benz of Long Beach has earned a 5+ star rating from me and I am more than a happy customer thanks to Lee. Lee helped me from start to finish Mercedes Benz of Long Beach has earned a 5+ star rating from me and I am more than a happy customer thanks to Lee. Lee helped me from start to finish and provided me with outstanding customer service. He found the exact vehicle and packaging I was looking for, offered me a deal I couldn't refuse, even recommended hotel and lunch options because I drove over 4 hours to complete my car buying experience with him. I am very appreciative of the entire friendly staff at MB of Long Beach and it is safe to say they have earned a loyal customer for years to come. Thank you Lee! More

Best Experience! From The Time I Inquire About The Car That I Was Looking For, It Took Less Than 12 Hours To Get A Reply From Your Dealeship, But The Person Whom Made From The Time I Inquire About The Car That I Was Looking For, It Took Less Than 12 Hours To Get A Reply From Your Dealeship, But The Person Whom Made The Difference Between Me Buying The Car Or Keep Looking To Other Dealers Was Mr. Lee Mehlman From His First Call He Offered That Confort And Trust That I Never Had On A Salesperson. I Was At Work, While On My Break He Took The Time To Go Over My Concerns And Answered All My Questions, In Addition He Helped Me With All The Financial Untill I Drove The Car Home The Same Day After Work- Took Time To Teach Me About The Car- Made Sure I Was Happy With My Purchase And Followed Up The Following Day By Phone— Mercedes-Benz Of Long Beach Thank You For Such A Wonderful Experience On Buying A Car And Thank You To Mr. Lee Mehlman For All Your Help. ***** More

Service reps are very friendly, aggressive. , makes you feel comfortable in what they do. They explain very well what needs to be done and not done. reps are very friendly, aggressive. , makes you feel comfortable in what they do. They explain very well what needs to be done and not done. More

great!! I have been leasing cars for over 12yrs from this dealership. Nothing by great service why not come back. I will recommend your dealership to fr I have been leasing cars for over 12yrs from this dealership. Nothing by great service why not come back. I will recommend your dealership to friends More

Long Beach Mercedes Dealer - Maintenance Visit - June 2018 I visited the dealership this week for three items of non routine maintenance and was pleased with the promoted service of the staff and especially of I visited the dealership this week for three items of non routine maintenance and was pleased with the promoted service of the staff and especially of the service from Rebecca Lee, the service adviser. Rebecca is a great communicator and works hard to understand the issues and get them repaired as soon as possible. I would highly recommend her as a service adviser for any potential customers. The service items I requested this visit were completed in the timeframe discussed without any additional items added or recommended. More

Efficiently done Rebecca did a great job taking care of my needs. Service was done on time and it was very helpful to have a loaner car. Rebecca did a great job taking care of my needs. Service was done on time and it was very helpful to have a loaner car. More

Stellar! Best dealership experience yet??🙌💯 apologies but I don’t recall the names of all who I met & dealt with in the process but they were all GREAT! Th Best dealership experience yet??🙌💯 apologies but I don’t recall the names of all who I met & dealt with in the process but they were all GREAT! Thank you 😊 More

Welcoming and Proficient Customer Service The five stars are given as I have been a customer with Mercedes Benz of Long Beach for over eleven (11) years for service and sales, and I have not The five stars are given as I have been a customer with Mercedes Benz of Long Beach for over eleven (11) years for service and sales, and I have not been disappointed. Staff is friendly and helpful from walking in the front door to the service department. Highly recommend you visit Mercedes Benz of Long Beach!! Kristine Robes was outstanding!! Attention to details, keeping you, the CUSTOMER in mind. All interaction was to satisfy your needs. I truly enjoyed working with Kristine. If you are in the area and thinking about a new car, visit MBLB and ask for Kristine Robes. More

Excellent and efficient service. I had a recall service and everyone I cam did n contact with was professional, courteous and on time. My service person was except as my interaction w I had a recall service and everyone I cam did n contact with was professional, courteous and on time. My service person was except as my interaction with Steve Sweis, who consistently exhibits the highest of professionalism. More