Mercedes-Benz of Long Beach

MAINTENANCE SERVICE Nick is a wonderful representative. He takes time to go over findings and makes recommendations without pressure. Shows concerns for the client and Nick is a wonderful representative. He takes time to go over findings and makes recommendations without pressure. Shows concerns for the client and is very polite. More

Great service for Sprinters Debbie Auman helped us with our Sprinter servicing. Her knowledgeable, helpful service is terrific. Not all MB dealerships have great Sprinter servi Debbie Auman helped us with our Sprinter servicing. Her knowledgeable, helpful service is terrific. Not all MB dealerships have great Sprinter service with the appropriate software, parts and larger service bays. Our only observation is that this dealership could use a little more space to hold all the cars and Sprinters waiting for service. We will be back! More

Maintenance Service Courteous friendly Service. Facilities were clean and comfortable. All employees were very courteous and helpful. I did have to wait 10-15 minutes for Courteous friendly Service. Facilities were clean and comfortable. All employees were very courteous and helpful. I did have to wait 10-15 minutes for my advisor which was a little irritating More

Good Experience I just had to bring my car in to have the airbags changes out because of the recall. Christian Magana helped me and was very nice to deal with. It d I just had to bring my car in to have the airbags changes out because of the recall. Christian Magana helped me and was very nice to deal with. It did not take long for me to drop my car off. They finished the work very quickly which I appreciated. More

Great Service The service and price was better than any other place. I have been shopping around and someone told me to go to the dealer and they were right. Great The service and price was better than any other place. I have been shopping around and someone told me to go to the dealer and they were right. Great More

First Service Appointment Nick is always providing excellent customer service! I would recommend Nick to my friends and family for all of their service needs. Very happy with m Nick is always providing excellent customer service! I would recommend Nick to my friends and family for all of their service needs. Very happy with my experience with Mercedes Benz. More

Perfect Christian was excellent, as always!! Every time I come in I am greeted with the warmest welcome! He definitely makes my experience personal! Always a Christian was excellent, as always!! Every time I come in I am greeted with the warmest welcome! He definitely makes my experience personal! Always a pleasure! More

2019 Mercedes Benz A220 After a few weeks of searching for which car I really wanted.. I decided to come here. I got the 2019 Mercedes Benz A220. The technology in this car i After a few weeks of searching for which car I really wanted.. I decided to come here. I got the 2019 Mercedes Benz A220. The technology in this car is beyond amazing! Toshi and his wife Lisa went above and beyond for me. Toshi even stayed past 9PM just to make sure everything was good to go. There was an issue with the battery and he did everything he could to have it replaced for me, so that I could take it home that night instead of waiting a few days. I'm so grateful for that. The next day, I had to come back to get the extra key and his wife Lisa showed me how to use some of the controls in the car. She's so cute and funny! I totally and highly recommend buying or leasing a car with Toshi! He is the best! I'm so very happy to have met them and the amazing service they both provided me. Such a great experience! More

Service Review Colby Shaffer is great. I always ask for him when servicing our cars. I appreciate his expertise, friendly attitude and timely response to my inquiri Colby Shaffer is great. I always ask for him when servicing our cars. I appreciate his expertise, friendly attitude and timely response to my inquiries. More

Prompt service Rebecca is always so tentative to my needs for servicing my car, and she is so personable, friendly and pleasant. Great Customer Service Skills!!! S Rebecca is always so tentative to my needs for servicing my car, and she is so personable, friendly and pleasant. Great Customer Service Skills!!! She makes sure her customers are satisfied. More