Mercedes-Benz of Los Angeles

very a to b no pressure pleasant experience wonderful experience Rebecca Webb was excellent. friendly very well versed on the details regarding the product car swift service and enjoyable experi wonderful experience Rebecca Webb was excellent. friendly very well versed on the details regarding the product car swift service and enjoyable experience I would highly recommend to others to go to your buisiness More

Excellent in service at DTLA MB Jerry Dilanchiyan was terrific. Polite and professional to a fault, he explained the entire service process. I couldn't be happier with the service Jerry Dilanchiyan was terrific. Polite and professional to a fault, he explained the entire service process. I couldn't be happier with the service experience. More

Buying experience at its best See above, Mr. Sood represents MB and he does an incredible job. The professionalism mixed with humanity and understanding of real life makes Soodsb e See above, Mr. Sood represents MB and he does an incredible job. The professionalism mixed with humanity and understanding of real life makes Soodsb exceptional individual. More

Great experience This is the 3rd lease of an E class from DTLA Mercedes and 2nd with Nick Veladat. I've had a great experience every time. This is the 3rd lease of an E class from DTLA Mercedes and 2nd with Nick Veladat. I've had a great experience every time. More

No Disappointment at Downtown LA Motors BMZ Service Dept. Barry Murphy is the best service advisor I have ever dealt with. He is knowledgeable and always get the job done right. Complimentary carwash is very Barry Murphy is the best service advisor I have ever dealt with. He is knowledgeable and always get the job done right. Complimentary carwash is very nice! More

Excellent service from Steve It's first time visit downtown dealer where was near my office because my MB door needs to fix it. Steve Shields helped me a lot and provided excelle It's first time visit downtown dealer where was near my office because my MB door needs to fix it. Steve Shields helped me a lot and provided excellent client service for me. Thank you Steve again. More

Superior Service with a Smile and Thorough Explanation Juan Kim has been my Service Advisor for many years as multiple vehicles. The personal service that he offers is beyond compare. In addition, Manage Juan Kim has been my Service Advisor for many years as multiple vehicles. The personal service that he offers is beyond compare. In addition, Management is always visible and involved and I feel confident that when they advise that something needs repaired or replaced that it is in my best interest to follow their recommendations. More

Everyone was very friendly. It was truly a "Pleasure" having CalvinTran as my salesman he was very helpful to my son and I. I could not have had a better person to assist me. It was truly a "Pleasure" having CalvinTran as my salesman he was very helpful to my son and I. I could not have had a better person to assist me. More

Very Nice I drove in without an appointment, but without much of waiting to get the service done. Veronica was very helpful. Excellent service, very good job! I drove in without an appointment, but without much of waiting to get the service done. Veronica was very helpful. Excellent service, very good job! More

If you want a Land Rover, get a Benz Went to a lease return on my mother in law’s EVOQUE. To make a long story short, the salesman at LR tried to use their classic “carsalesman”. Is ther Went to a lease return on my mother in law’s EVOQUE. To make a long story short, the salesman at LR tried to use their classic “carsalesman”. Is there a school where they learn this?!! It was the most unpleasant experience possible for a car purchase. So we drove to DTLA Motors to browse around. First went to Porsche, Audi, then stopped at MBenz. As soon as we parked, Instantly we were greeted by a MB team member. We browsed for about 5 minutes uninterrupted until we came upon a GLC and had some questions. A gentleman named FRANK answered all questions. Possibly the nicest guy I’ve met in this industry. I I’ll refuse to call Frank a “car salesman”. He doesn’t deserve to be catergorized. That’s how nice, friendly and helpful he was. We left in the morning with a plan to get another LandRover, but instead drove home in a BENZ. It’s all FRANK’s fault! But we thank you! More