Mercedes-Benz of Los Angeles

Great experience with communication with Brian before visiting the dealership and after the purchasing of my first Mercedes Benz. I'd recommend Brian and MBZLA to family and friends looking to purchase a Mercedes Benz.

Victor Leung, my service advisor, was polite, professional and very efficient. He handled my concerns and I was able to get in and out of the service department within an hour.

Very pleasant to deal with. Easy pricing negotiations, unlike other dealers where we spend hours going back and forth. Test driving are also very nice. Jaz Ji is the best!!! You have me as a customer for life!!!

Fast and excellent service, we are so happy with downtown Mercedes service, we have been other dealers and prices and customer service nothing like yours. Thank You so much

Got a weird warning message on my 2015 C300 and immediately reached out to Juan Kim. He was able to take me in the next day. the entire process from drop off to pick up was smooth and painless. I would recommend Juan Kim to anyone =)

Tino is a valuable asset to your dealership and service dept. Every time that I've brought my car in for servive, or to have something checked out, I've always received honesty and exemplary service because of Tino.. Thank you!

Great service at this place, always! They’re quick, friendly and efficient. I was in and out for a service with car wash in 2 hours.

The service at this dealership is consistently excellent! Juan is very detailed and wonderful advisor. My car was ready when promised. I will be back.

I have lease multiple vehicles from DTLA MB and each time I have received excellent customer service. Tim Muzyka and his team are the best in the business.

Even though my purchase was simple, just a tire and rotation, I received a computer analysis and a print out of my Chassis Alignment. Other dealers do not provide that kind of information. The customer lounge is comfortable and my service rep, Frank Phillips, always takes care of me. That is why I always come back.