Mercedes-Benz of Los Angeles

Barry is always pleasant and helpful when I need to service my car, as well as the resto of the team. service my car, as well as the resto of the team. More

Delivers as promised Very friendly and efficient in completing the whole process from beginning to end. completing the whole process from beginning to end. More

Always take my car for service and Jerry always delivers Best in Class Service. The Best. Best in Class Service. The Best. More

Terrible service and experience each visit. . 1.Waited a month just to replace a seat belt buckle (no loaner offered) 2. Advisor did not provide updates in a timely manner and I was forced . 1.Waited a month just to replace a seat belt buckle (no loaner offered) 2. Advisor did not provide updates in a timely manner and I was forced to reach out multiple times for updates on my car. Many times the advisor was unavailable. 3. Wrong address was entered twice when they sent an Uber for me 4. Advisor made a mistake when processing a split payment resulting in an overdraft fee for me 5. Was accused of smoking in the loaner vehicle and accused of lying about not smoking in the car.. the staff later determined I did not smoke in the car 6. Client relations manager, Tino Eyvazian, failed to deliver on his word on assisting me with any service needs as he said he would 7. My car was returned to me damaged (Badge letter ripped off from complimentary car wash) More

Frank Phillips is always super helpful. He actually makes in nice to go in for service. He actually makes in nice to go in for service. More

Great and fast service Service Advisor David Cohen doing great job as always recommend to everyone one who has MBZ great job as always recommend to everyone one who has MBZ More

I’ve always had an exceptionally positive experience dealing with this dealership. Sales, service, staff, ambience have never disappointed me. dealing with this dealership. Sales, service, staff, ambience have never disappointed me. More

Thank you for your good service especially Ivan who is patient with costumer and very knowledgeable of what he do. patient with costumer and very knowledgeable of what he do. More

Amazing experience. Loved the attention. Evelyn your the best person to treat with in situations like mine . Thank you so much Loved the attention. Evelyn your the best person to treat with in situations like mine . Thank you so much More

The service person I see was Ivan Velasco was nice. I am confident with the service department. I am confident with the service department. More