Mercedes-Benz of Los Angeles

Rafael Gonzalez Great sales rep can make or break a sale. Rafael is a super hard working young man. He got it done and done quickly. Bruceharris Great sales rep can make or break a sale. Rafael is a super hard working young man. He got it done and done quickly. Bruceharris More

Recently wisit Was wery professional and quick service all my questions were answered in clear matter was wery please with that got updates on conditions of my car a Was wery professional and quick service all my questions were answered in clear matter was wery please with that got updates on conditions of my car and repair , may need to be done More

Great! Tino, is always very helpful and is a pleasure to work with. He is one of the main reasons I use Downtown Mercedes for my cars service. He is always a Tino, is always very helpful and is a pleasure to work with. He is one of the main reasons I use Downtown Mercedes for my cars service. He is always available. More

THE EXPRESS SERVICE WAS DONE EXPEDICIOUSLY YOUR SERVICE ADVISOR IS FRIENDLY AND KNOWLEDGEABLE. IT WAS A PLEASURE TO BE ATTENDED BY MR IVAN VELASCO HE REALLY SEEMS TO CARE IN SATISFYING A CUST YOUR SERVICE ADVISOR IS FRIENDLY AND KNOWLEDGEABLE. IT WAS A PLEASURE TO BE ATTENDED BY MR IVAN VELASCO HE REALLY SEEMS TO CARE IN SATISFYING A CUSTOMER More

great service Frank was great to work with and he explained the work that was being done on my car in advance. He also talked to me about my options so that I could Frank was great to work with and he explained the work that was being done on my car in advance. He also talked to me about my options so that I could make a decision having all the information. More

best service ever...been a client since 2001 speedy , efficient, personable, friendly..... everything was explained and shuttle service best of very convenient.... future service also explained speedy , efficient, personable, friendly..... everything was explained and shuttle service best of very convenient.... future service also explained clearly ..... eric Dorsey treated me fairly and frank making sure I understood the service...... More

Recall The scheduling of the appointment was easy to accomplish. The recall work was accomplished efficiently and courteously. The attention to detail and The scheduling of the appointment was easy to accomplish. The recall work was accomplished efficiently and courteously. The attention to detail and the use of technology to keep me informed of the work's progress was greatly appreciated. Another excellent service experience with your dealership. More

Friendly and fast service iui We had purchased a preowned vehicle on Monday and discovered that the rear hatch would not open or close properly, so we returned to the service depar We had purchased a preowned vehicle on Monday and discovered that the rear hatch would not open or close properly, so we returned to the service department on Friday and was met with a feeling of professionalism. The issue was resolved in a couple of hours and they even checked the pressure in the tires as well as an overall inspection of the vehicle. Before they returned the car they even washed it awesome experience! More

One of the Best! From beginning to end, my entire buying experience was exceptional. I feel that I am with a dealership that is comprehensive both and sales and any f From beginning to end, my entire buying experience was exceptional. I feel that I am with a dealership that is comprehensive both and sales and any future service needs. Thank you again for a great experience! More

Jerry made everything work and having the car repaired was o I was at B.H. Mercedes. The work that should have been done wasn't or, if done, shoddy. Jerry saw to it that the car was repaired correctly even if I was at B.H. Mercedes. The work that should have been done wasn't or, if done, shoddy. Jerry saw to it that the car was repaired correctly even if it took extra time. He further made sure the extra time had minimal impact on our lives. More