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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,543 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,543 reviews

February 09, 2023

Great Customer Service Thanks for helping me out with a positive attitude no hassles this time around More

by maysjeff
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Cohen
February 06, 2023

Excellent customer service given by Frank Phillips. Frank is always helpful and very knowledgeable. Explains everything so that it is easy to understand what is needed. Very efficient on time. More

by Smitty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
February 04, 2023

As usual, the service provided was exemplary. The job was complete, the car was clean and the mannerable behavior of the service person was appreciated and respected. Thank you. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
February 02, 2023

Very helpful staff and good service like the online payment and text message follow up More

by azizasaria
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angelica barrera
January 27, 2023

Paolo and Cindy were amazing sales rep! I will recommend Paolo and Cindy to everyone considering a new car. More

by Hyun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cindy Li; Paolo A, Gary Krboyan
January 23, 2023

Juan Kim the service advisor was knowledgeable and professional. He made my service experience drama free. He was great! More

by urfavoritebeans1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kim
January 21, 2023

Evelyn is amazing. She is so professional, nice and always wants to go over and above. She make the experience at Mercedes service a great one. More

by gw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evelyn Luna
January 20, 2023

Frank Phillips is an excellent Service Lead, he’s awesome and very reliable..My scheduled appointments are always on time. More

by LMichelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
January 17, 2023

I received excellent and speedy service provided by Frank. He explained everything to me with verbiage that I could understand. More

by KGRAYSMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
January 14, 2023

Excellent customer service, personable ready to service my Mercedes per my appointment. Kudos to Eric! More

by Bethel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Dorsey
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