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Mercedes-Benz of Los Angeles

Los Angeles, CA

4.6
1,543 Reviews

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,543 reviews

November 09, 2022

Remember this name - "Juan Antonio Kim" if you're looking for a great service advisor! More

by mr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Kim
November 09, 2022

Reception service was great , Kosta is a super nice person , take good care of everything and I was surprised he arranged me a taxi ! Super sweet ! you guys are doing great 👍 More

by Patrick.kuang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kosta
November 04, 2022

Excellent customer service! Very friendly staff and always goes that extra mile to make sure you have the best service possible. Very popular dealership so please book an appoin More

by Michelle Nance
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Cordona, Jirayer Dilanchiyan, Frank Phillips, Craig Settles
October 31, 2022

Excellent service and attention details with a very professional treatment . Thank you very much Frank More

by sbeshoy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
October 31, 2022

I have only come to this dealer to bring my car for serviced and I always have good experience More

by Jorge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kosta
October 30, 2022

Omar is great sales person helped us with all of our needs and was able to answer all out questions. More

by Lizestrada78
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Afifi, Craig Settles
October 29, 2022

The Service is fast; The Service Advisors are in good spirits and communicate with you timely. More

by Ronique Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KOSTA at Service Dept
October 29, 2022

I was surprised at how many cars that where waiting to get in the repair bay when I arrived at 10:00am for my appointment. Fortunately someone got busy and worked the line to get the cars in the bay. More

by renee.vital
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Nov 01, 2022 -

renee.vital responded

The service was Excellent!! I returned and got a great detail on my car as well

October 25, 2022

Juan Kim is fantastic. He is kind, efficient and respectful. The pain and expense of servicing my car is always diminished by his excellent customer service. More

by ASHLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Timothy Endo, Juan Kim
Oct 31, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you so much for typing up this sincere recommendation. Any questions and or concerns, please let us know at 213-927-7769

October 23, 2022

Excellent services as always. My rep Jerry D always going to extra mile for his customers. More

by CESAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman Zahran , Jirayer Dilanchiyan
Oct 25, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Please do not hesitate to contact us for any questions and or concerns at 213-927-7769. Thank you

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