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Mercedes-Benz of Los Angeles

Los Angeles, CA

Overview
Reviews
4.6
1,544 Reviews
Call Dealership (213) 748-8951
View Awards

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,544 reviews

October 05, 2022

Ivan was wonderful! I was helped as soon as I arrived at the dealership, worked in the waiting area while my car was being serviced, and received a text when everything More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
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Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Any questions, please feel free to contact us at 213-927-7769

September 30, 2022

Tino is always though when he explains the service needed for my car. The cost is discussed and an approximate date for my next. My car was ready at the time promised. More

by TPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tino Eyvazian
Report | Print
Oct 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Any questions or concerns, please contact us at 213-927-7769.

September 28, 2022

Very kind, greet with a smile and friendly attitude. Makes sure you understand everything that’s going on with your car More

by LJH
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
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Sep 29, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Any questions, please feel free to contact us at 213-927-7769

September 24, 2022

Once again Frank Phillips has exceeded my expectations and provided me with exceptional courtesy and service. As long as Frank is working for you, I'll be a loyal customer. More

by wayman48
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Report | Print
Sep 29, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review!

September 22, 2022

The best about this dealership is JUAN. HE IS THE BEST. Excellent service. Makes everything so easy More

by jnam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Kim
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Sep 29, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the kind words about Juan. He is wonderful! Any questions, please let us know at 213-927-7769

September 21, 2022

Frank is a great salesman and a wonderful human being. I would recommend him and the MB LA dealership to anyone without any hesitation. More

by fredb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franklin Abedin
Report | Print
Sep 29, 2022 -

Mercedes-Benz of Los Angeles responded

Hello I am glad to be told that you had such a marvelous experience with our employees. We are grateful to you for adding this honest review for Mercedes-Benz of Los Angeles. Any future questions and or concerns, do not hesitate to contact us at 213-927-7769

September 14, 2022

The friendliest staff and also very accommodating to the needs of the clients. Highly recommend More

by Ivan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Khachatryan
Report | Print
Sep 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review! Any questions on concerns, please call us at 213-927-77696

September 13, 2022

Outstanding service as always! !! David Khachatryan is the best! He is knowledgeable and most efficient. The service department always doing a great job. More

by Samantha P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Khachatryan
Report | Print
Sep 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the outstanding review. Any questions, please give us a call at 213-927-7769

September 13, 2022

Great Service Service advisor very polite. In general the service of my car was fast More

by dmoncada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Report | Print
Sep 20, 2022 -

Mercedes-Benz of Los Angeles responded

Hi dmoncada, I am truly grateful to you for writing up this marvelous commentary of our location. Thank you for your business.

September 11, 2022

Excellent services🤩 and no time was wasted! and they make you feel very welcome and appreciated. More

by annelifreer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Report | Print
Sep 20, 2022 -

Mercedes-Benz of Los Angeles responded

Dear DealerRater User, We are delighted to see that you had such an excellent purchase with our staff. I am grateful to you for offering this heartfelt feedback online on DealerRater. We look forward to seeing you again.

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