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Mercedes-Benz of Los Angeles

Los Angeles, CA

Overview
Reviews
4.6
1,511 Reviews
Call Dealership (213) 748-8951
View Awards

1801 S Figueroa St

Los Angeles, CA

90015

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Showing 1,511 reviews

July 23, 2022

Quick, professional and friendly service. Great experience from start to finish. Next time I will remember to use the Uber service which I wasn't aware of. More

by Niels Swinkels
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Campos
Report | Print
Jul 25, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the five-star review, Niels. We strive to provide you with the best customer experience here at Mercedes-Benz of Los Angeles. If you have any questions, feel free to call us at (213) 474-8828.

July 17, 2022

my services experience was great and i love my sale person he was friendly and very kind and explain everything to me More

by ebenezer0131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oladehinde Amosun, Rafael Gonzalez
Report | Print
Jul 20, 2022 -

Mercedes-Benz of Los Angeles responded

Thank you for the excellent review. Any questions, please feel free to contact us at 213-927-7769

July 12, 2022

I am very pleased with the service I received. Service was done in a timely manner. Marlon and Ernie were excellent. More

by kharr88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlon Henriquez, Ernie Bernal
Report | Print
Jul 20, 2022 -

Mercedes-Benz of Los Angeles responded

We are overjoyed to be told that you had a positive visit with Mercedes-Benz of Los Angeles. Thank you so much for sharing this high rating about Mercedes-Benz of Los Angeles here on DealerRater. Any questions, please let us know at 213-927-7769

July 12, 2022

I don’t think my car buying experience could have been better. From the representative on the floor, to the sales manager, to the finance guy, everyone was a pleasure to interact with and they were all ve More

by frank.rome1371
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher, Oladehinde Amosun
Report | Print
Jul 20, 2022 -

Mercedes-Benz of Los Angeles responded

Hello frank.rome1371 Our staff is overjoyed to read that you had such an honest interaction with our dealership. I am grateful to you for writing this kind feedback online on DealerRater. Thanks for shopping at Mercedes-Benz of Los Angeles.

July 09, 2022

Great service! !! Always fast and efficient. Im highly satisfies with their work.i highly recommend them. More

by KC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Report | Print
Jul 20, 2022 -

Mercedes-Benz of Los Angeles responded

Hi -- All of us here at Mercedes-Benz of Los Angeles are happy to see that you had a marvelous experience with our staff. We are truly grateful to you for submitting this exceptional report online here on DealerRater. Thank you!

July 07, 2022

Ayman was an excellent salesman! Extremely friendly! I never felt pressured to purchase and he explained everything thoroughly. More

by rick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ayman Zahreb, Oladehinde Amosun
Report | Print
Jul 20, 2022 -

Mercedes-Benz of Los Angeles responded

Dear, Our team is thrilled to read that you had such a thoughtful interaction with our staff. I am truly grateful to you for writing this rating of our location here on DealerRater. Please come again whenever needed.

July 01, 2022

Great service, on time on time , Great environment! ! Will be coming back for more services and even purchase my next car More

by Jose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ivan Velasco
Report | Print
Jul 02, 2022 -

Mercedes-Benz of Los Angeles responded

Jose, Thank you for the wonderful review! Any questions you may have, please feel free to contact us at 213-927-7769

Jul 03, 2022 -

Mercedes-Benz of Los Angeles responded

Jose, Thank you for the wonderful review! Any questions you may have, please feel free to contact us at 213-927-7769

June 30, 2022

Excellent service! I would recommend all my family and friends to this dealership! They take care of you and your car!! More

by Linnea1628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Phillips
Report | Print
Jul 01, 2022 -

Mercedes-Benz of Los Angeles responded

We are thrilled to provide you with excellent experiences here at Mercedes-Benz of Los Angeles! Thank you for taking the time to leave this amazing review and recommendation. It is our greatest joy to provide the best care to our customers and their vehicles.

June 29, 2022

did a great job, fixed the problem, very friendly and very pleasant to work with. More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Khachatryan
Report | Print
Jun 30, 2022 -

Mercedes-Benz of Los Angeles responded

Hello Heather! It is our pleasure to have provided you with friendly and pleasant interactions while repairing your vehicle. Thanks for taking the time to leave this great review for our Service Team here at Mercedes-Benz of Los Angeles. We hope to assist you again with any future needs.

June 29, 2022

They have the best service specials among the Los Angeles, South Bay and OC dealerships. Service advisor was knowledgeable and professional and did not push unnecessary services. Service was complete More

by klee8888
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Evelyn Luna
Report | Print
Jun 30, 2022 -

Mercedes-Benz of Los Angeles responded

Thanks for taking the time to praise our Service Team here at Mercedes-Benz of Los Angeles. It is our pleasure to provide knowledgeable, professional, and timely services to our valued customers. We hope you will let us know if we can be of any further assistance to you!

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