Mercedes-Benz of Los Angeles

I have been getting my Mercedes’ vehicles serviced at LA Downtown MB for over 20 years. I have found the service associates to be professional. In particular, Erik Dorsey is the best associate I have had th Downtown MB for over 20 years. I have found the service associates to be professional. In particular, Erik Dorsey is the best associate I have had through the years. He is caring, honest, and thorough in his work. I now live in Laguna Niguel and drove all the way in to LA because I trust Erik with my vehicle. More

Great service from the gentleman who was assigned to my appointment. I have no complaints this time appointment. I have no complaints this time More

We were at the service entrance when it opened and the people were very helpful and quick. Barry came out to greet us and get our car processed immediately. The lounge was comfortable and we got to watch people were very helpful and quick. Barry came out to greet us and get our car processed immediately. The lounge was comfortable and we got to watch the golf tournament on a very large screen. It was almost like we were there on the golf course. The lounge and bathrooms were very clean. Barry came and got us when our new tires were in and our car was sparkling clean from a fresh and thorough wash. Barry made the whole experience smooth and easy. Please thank him again for us. More

Eric and the service crew always do a great job. They’re always prompt and courteous. They’re always prompt and courteous. More

Varujan is the best professional sales guy ever. He make the deal so easy.I spend just little time to get a car. Thanks He make the deal so easy.I spend just little time to get a car. Thanks More

Evelyn is the best. I live in Torrance but go to your location instead of MBZ of South Bay because of her excellent service. I live in Torrance but go to your location instead of MBZ of South Bay because of her excellent service. More

I took my CLA 250 for Service A, I am very satisfied with the service and Jovania Ruiz advisor. I'll the service and Jovania Ruiz advisor. I'll More

Jessica Campos was very kind, considerate and provided excellent customer service. As soon as she was informed that I had arrived, she came out to my vehicle in less than five minutes. She was very consc excellent customer service. As soon as she was informed that I had arrived, she came out to my vehicle in less than five minutes. She was very conscientious and knowledgeable about her work and was able to have my car serviced in a reasonable amount of time. Jessica is a definite asset to MBZLA👍 More

very good very helpful the only things, I have appointment with Jerry Tuesday at 7.00 AM but I find out he is in vacation when i arrive there. thanks God Frank help me . you have to tell custome appointment with Jerry Tuesday at 7.00 AM but I find out he is in vacation when i arrive there. thanks God Frank help me . you have to tell customer service to not make appointment when he is in vacation More

I have been dealing with this dealership for over 30 years. i have nothing but praise for your company. Mr. Frank Phillips has been my service advisor over these years and he has provided excellent serv years. i have nothing but praise for your company. Mr. Frank Phillips has been my service advisor over these years and he has provided excellent service. More